Journey Dewey
Journey Dewey at Corwin Ford of Tri-Cities

Journey Dewey | Page 2

Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

Contact Me
4.9
67 Reviews

Dealership Experience

3 yrs, 7 mos

Industry Experience

3 yrs, 7 mos

Languages Spoken

English English

4.9

67 Reviews

Write a Review

67 Reviews of Journey Dewey

May 03, 2026

Dealership Rating

I highly recommend Corwin Ford Service and Sales. My service go to is Journey. She is awesome and takes great care of our vehicle needs. She keeps me up to date on my vehicle progress and makes sure More

by "Always a Ford Girl"
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Denhoed

May 03, 2026

Corwin Ford of Tri-Cities responded

We appreciate you recommending our service and sales teams. It’s great to hear Journey kept you updated and made sure your Mach-E was back on the road promptly. Congratulations on your new Mach-E purchase with Alan, and we look forward to assisting you again. Niko Armijo, General Manager

April 24, 2026

Dealership Rating
Employee Rating

Great customer service & communication. Journey helped me for weeks dealing with my warranty company. Will be back due to her hard work. More

by Hestonggreen
Recommend Dealer
Yes

Other Employees Tagged: Journey Dewey

Apr 24, 2026

Corwin Ford of Tri-Cities responded

It’s fantastic to hear that Journey kept you informed and supported you through the warranty process. Thank you for trusting us with your Ford, and we look forward to helping you again. Angela Hancock, Service Manager

April 20, 2026

Dealership Rating
Employee Rating

Terrible service. Told me I needed an alignment urgently, along with many other things. After I went to Schwab to get my alignment I was informed that It was completel More

by LYDIA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tina Beaver

Apr 23, 2026

Corwin Ford of Tri-Cities responded

Lydia, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Angela Hancock, Service Manager

April 19, 2026

Dealership Rating
Employee Rating

These guys always take really good care of me and explain things well. And they made sure that my vehicle was done quickly and that the price matched the estimate. More

by CRAIGMDICKINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2026

Corwin Ford of Tri-Cities responded

Thank you, Craig, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Angela Hancock, Service Manager

April 18, 2026

Dealership Rating
Employee Rating

I was told it might be half a day or a full day. But it actually took only about 2 hours. That was a nice surprise. More

by PFEIFFER.JILL22
Recommend Dealer
Yes

Other Employees Tagged: Journey Dewey

Apr 18, 2026

Corwin Ford of Tri-Cities responded

Thank you for sharing your experience with our service team. We’re delighted that Journey completed the service on your Ford in about two hours and got you back on the road faster than expected. Angela Hancock, Service Manager

April 17, 2026

Dealership Rating
Employee Rating

Fast freindly service My problem was diagnosed quickly. The defective part was displayed for me and replaced. I was on my way within an hour. More

by DOUGJEWETT1956
Recommend Dealer
Yes

Other Employees Tagged: Journey Dewey

Apr 17, 2026

Corwin Ford of Tri-Cities responded

Thank you for the five-star rating and for noting how quickly we diagnosed the issue on your Ford F-250. Journey is pleased we could show you the defective part and replace it so you were back on the road within an hour. Angela Hancock, Service Manager

April 17, 2026

Dealership Rating
Employee Rating

From my first call to pick up Journey made me feel comfortable. Journey kept me informed throughout the whole process. Nobody enjoys taking a vehicle to get services but she made me feel confident tha More

by erayhe
Recommend Dealer
Yes

Other Employees Tagged: Journey Dewey

Apr 17, 2026

Corwin Ford of Tri-Cities responded

We’re delighted Journey provided clear updates and made your Ford truck service so comfortable. It’s great to know you felt confident with your truck in her care. Thank you for sharing your experience and we look forward to assisting you again. Angela Hancock, Service Manager

April 17, 2026

Dealership Rating
Employee Rating

Very helpful and attentive. Very friendly. Gets me in to the shop in a timely manner More

by CRSALTER
Recommend Dealer
Yes

Other Employees Tagged: Journey Dewey

Apr 17, 2026

Corwin Ford of Tri-Cities responded

Thanks for the five-star review. We’re glad Journey and our service team were friendly, attentive, and got your Ford F-350 in for service promptly. We look forward to helping you again. Angela Hancock, Service Manager

April 10, 2026

Dealership Rating
Employee Rating

Lennon and Miguel were extremely knowledgeable, helpful, and when above and beyond to make sure my accessory needs were being met I would give them an 11 out of 10 if I could! More

by 45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2026

Corwin Ford of Tri-Cities responded

It’s great to know Miguel went the extra mile to meet your accessory needs on your Ford Bronco Sport. Thank you for the fantastic rating. We look forward to assisting you again. Angela Hancock, Service Manager

March 26, 2026

Dealership Rating
Employee Rating

Excellent customer service Very friendly and welcoming Fast and prompt service great follow through service More

by CHRISTOPHER.MITCHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2026

Corwin Ford of Tri-Cities responded

It’s great to hear our team was welcoming, prompt, and thorough during your Ford Escape service. We look forward to the opportunity to serve you again. Angela Hancock, Service Manager

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