
Josue "Josh" Cuevas
Service Advisor
Elk Grove Dodge Chrysler Jeep Ram
8575 Laguna Grove Drive
Elk Grove, CA 95757
28 Reviews
Write a Review28 Reviews of Josue "Josh" Cuevas
July 23, 2025
Brought my van in 3 times for same issue, dealership kept it for almost a month each time and returned it without fixing issue. Less than 72 hours after picking up the van from the dealerships repair shop th it for almost a month each time and returned it without fixing issue. Less than 72 hours after picking up the van from the dealerships repair shop the last time it completely broke down in traffic and I had to pay to have it towed back to the dealership. Currently my van is still at the dealership with no estimation as to when it will be repaired and returned to me. When asked for updates I was told waiting for diagnostic specialist to look at it, that took 3 weeks. FYI it is still under warranty yet we were charged for repairs the second time it was in the shop. Overall experience zero out of 10. More
Other Employees Tagged: Jim Azbill, Mick D'Angelo, Matt Reid, Gabriel Vasquez
July 18, 2025
Quick and painless service completed on my truck great costumer services. Thank you to the service team costumer services. Thank you to the service team More
Other Employees Tagged: Jim Azbill, Mick D'Angelo
July 14, 2025
New vehicle with a transfer case oil leak. Service department replaced the output shaft seal in a timely manner but failed to check the fluid level after the repair and returned it a quart low Service department replaced the output shaft seal in a timely manner but failed to check the fluid level after the repair and returned it a quart low. More
July 11, 2025
Used my jeep for a personal joyride. Dried my fuel, cost visible damage. everything is tracked on my insurance tracker.. be careful leaving your car with them Dried my fuel, cost visible damage. everything is tracked on my insurance tracker.. be careful leaving your car with them More
Other Employees Tagged: Jim Azbill, Mick D'Angelo, Matt Reid, Gabriel Vasquez
July 11, 2025
You guys service team was respectful and very professional* . I was in and out of there in 45 minutes professional* . I was in and out of there in 45 minutes More
Other Employees Tagged: Jim Azbill, Mick D'Angelo, Matt Reid, Gabriel Vasquez
July 07, 2025
amazing customer service went after work to change my oil and very quick efficient i would never go to a different dealer oil and very quick efficient i would never go to a different dealer More
Other Employees Tagged: Jim Azbill, Mick D'Angelo, Matt Reid, Bao Dao, Alexander Castillo, Matthew Worley, Ej Romero, AJ Sherzai, Gabriel Vasquez
June 20, 2025
The dealership has really great service technician the mechanics have always got it right on the first try. Now, the receptionist seem to not like dealing with customers very dry and matter of factly when mechanics have always got it right on the first try. Now, the receptionist seem to not like dealing with customers very dry and matter of factly when talking to them. More
Other Employees Tagged: Jim Azbill, Gabriel Vasquez