Joshua Walton
Joshua Walton at Lithia Toyota of Medford

Joshua Walton | Page 5

Sales

Lithia Toyota of Medford

1420 North Riverside Ave
Medford, OR 97501

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76 Reviews
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76 Reviews

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76 Reviews of Joshua Walton

January 28, 2021

Dealership Rating
Employee Rating

Kudos to the whole team for courtesy and making us feel welcome rather than like a meal. Special kudos to Josh W. for taking time to teach us all of the new features without pressure, getting us the car w More

by S. H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: The guys that did the detailing

Jan 28, 2021

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad that Josh was able to assist you with finding the perfect car and that you had such pleasant experience! Troy Kloke, General Sales Manager

January 25, 2021

Dealership Rating

I’ll purchasing my vehicle I had a couple good experiences as well as one bad one. Unfortunately all it takes is one rude salesman to leave a bad taste in your mouth. More

by NIKNEVIS
Recommend Dealer
Yes
Jan 25, 2021

Lithia Toyota of Medford responded

Nik, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up when dealing with our sales team. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Troy Kloke, General Sales Manager

January 23, 2021

Dealership Rating
Employee Rating

Great experience! Chad and Josh answered all of our questions. Brain helped them close the deal. Love the new Highlander and looking forward to service in the future. More

by TOMBODYJEWELRYCOMPANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Berg, Chad Soares

Jan 24, 2021

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

January 14, 2021

Dealership Rating
Employee Rating

Communication was an issue along with critical misinformation about oil change services. I was led to believe that oil changes were part of what this dealership offered, then told it's part of the More

by MAGICMITCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brian Berg, John Rogers

Jan 31, 2021

Lithia Toyota of Medford responded

Mitch, Thank you for your review and choosing Lithia Toyota of Medford! It has been a pleasure serving you. I regret to learn that you were not entirely satisfied during your visit and invite you to reach out to us directly so that we can better understand your visit and address your concerns. Troy Kloke, General Sales Manager

Jan 31, 2021

MAGICMITCH responded

I will get my car serviced as the warranty calls for, but I don't believe that you can adequately address my concerns. It was abundantly clear to me, as an auto body professional, that your staff was trained to give improper maintenance advice that would drastically reduce the life of my car. They even doubled down saying my car only needs an oil change every 10k miles which is 100% false. I won't put my less mechanically inclined friends in a position to be lied to by your dealership.

Jan 18, 2021

Lithia Toyota of Medford responded

Mitch, Thank you for your review and choosing Lithia Toyota of Medford! It has been a pleasure serving you. I regret to learn that you were not entirely satisfied during your visit, although, and invite you to reach out to us directly so that we can better understand your visit and address your concerns. Troy Kloke, General Sales Manager

January 04, 2021

Dealership Rating

Bought a new truck, both salesman lied to me, and finance guys tried to deceive me. So u guys who are financing car.. bank does not require 3 contacts contact info like they say, it’s a lead sheet.. do not More

by MATTBLESSING18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brian Berg

Jan 21, 2021

Lithia Toyota of Medford responded

Matt, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully, we can get to the bottom of this Troy Kloke, General Sales Manager

Jan 04, 2021

Lithia Toyota of Medford responded

Matt, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Troy Kloke, General Sales Manager

Jan 04, 2021

MATTBLESSING18 responded

Sure Troy, what further detail would you like?

December 30, 2020

Dealership Rating
Employee Rating

This is my third vehicle in 3 years from your dealership Scott / Josh and Evan were outstanding! Overall attention to detail and follow up was appreciated More

by BTROSS2128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Evan Seegmiller, Scott Weigand

Dec 31, 2020

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Scott, Josh, and Evan, and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

November 27, 2020

Dealership Rating
Employee Rating

It was a pleasant surprise when Josh and the team had us in and out in such short order! Everyone was was very friendly and professional. Thank you More

by RCHLRSN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryce Beatty, Cate MacPherson

Nov 29, 2020

Lithia Toyota of Medford responded

Thank you so much for your kind words regarding your recent experience working with Josh, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

August 26, 2020

Dealership Rating

Great job! No pressure was put on me to purchase. He made me feel comfortable and listened to my needs. Helped me choose the best option for my family. More

by JennaG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2020

Lithia Toyota of Medford responded

Thank you so much, Jenna, for your kind words, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

August 25, 2020

Dealership Rating
Employee Rating

Great Experience! Armando and Josh took great care of us from start to finish! We would make the 5 hour trip again, for sure. The process was quick and they guys were friendly and efficient. More

by jennelyse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2020

Lithia Toyota of Medford responded

It's great to hear that Armando and Josh were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

August 12, 2020

Dealership Rating

Ben treated me well and was very responsive. I didn’t get a great deal on my car. But overall, a good experience. Would recommend. More

by SHAWNCRIS28
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Barringer

Aug 12, 2020

Lithia Toyota of Medford responded

Thank you, Shawn! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ben met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Troy Kloke, General Sales Manager

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