Joshua Saltz

We made an appointment to see a vehicle and when we went to see it the next day, they said if we wanted the vehicle they had to change the tires and put in a new battery as well as detail it. If they knew w to see it the next day, they said if we wanted the vehicle they had to change the tires and put in a new battery as well as detail it. If they knew we made an appointment, why didn’t they do the maintenance before we went? We waited for hours after purchasing the vehicle and finally we were going to leave and saw the seats had not been vacuumed and the car still had unwashed spots on it. We told our salesman and he said they would redo it another day for us. We came home and noticed the “brand new” tires were used, and all had different tread. We told them about that as well as the detailing they said they would redo, and told us detailing would take 2-4 hours when he told us at the time of purchasing the vehicle it only takes an hour. As for the tires, he said his manager said the tires are over 85% which is like new. Then why tell us we’re getting brand new tires and why give us ones with all different tread? Not to mention the vehicle was listed for $16,944 the day we made the appointment and the next day the price changed to over $17,000. Then when bargaining the price, the manager says “he has to put his most aggressive price forward”. Is that why they changed the price after there was an appointment made to see the vehicle? Overall wouldn’t come here again. Not to mention the vehicle purchase price went up almost $7000 with dealer fees. More

by Zarahime99 Verified Customer Verified Customer

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Great service, friendly people, calm atmosphere, I like how they was free coffee and a cafe how they was free coffee and a cafe More

by hannahrides123 Verified Customer Verified Customer

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We were lied to about a warranty package that was purchased. Told rims were covered if scratched. When we attempted to get them fixed we were told no, had to be manufacturer rims. They were the same purchased. Told rims were covered if scratched. When we attempted to get them fixed we were told no, had to be manufacturer rims. They were the same rims from when we purchased the car. Difficult to get anyone to give us a straight answer. Multiple calls/texts. Multiple promises with no results. Dissatisfied to say the lease. Would not ever purchase a car with them again. Deceptive practices during finance as well. Told me I had to get a certain warranty/it was Florida law. I called them out on that but warranty was still added. More

by mich.217 Verified Customer Verified Customer

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No high pressure salesman everyone was anxious to help! And thought I got a reasonably good deal And thought I got a reasonably good deal More

by CHRISTONEMUSIC Verified Customer Verified Customer

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The sales person made the difference for me. Harrington Haynes his patience and understanding. I like how he sold me a car without trying to sell me a car sort of speaking. Meaning he wasn't al Harrington Haynes his patience and understanding. I like how he sold me a car without trying to sell me a car sort of speaking. Meaning he wasn't all about the money. But was listening to my concerns and thinking about my budget and the purpose of my purchase. He was the one that made the difference for me this time around with my car buying experience. More

by shottafilyfe Verified Customer Verified Customer

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I had a great experience purchasing my Kia Soul from Toyota of Tampa Bay. Obviously, the haggling and patience required from any dealership is never fun, but I wanted to shout out my salesperson Youssef Toyota of Tampa Bay. Obviously, the haggling and patience required from any dealership is never fun, but I wanted to shout out my salesperson Youssef Asaad in particular. Youssef was not the typical car salesman you hear about. He was patient, friendly, knowledgeable and happy to work with me. It felt like he was on my side rather than on the side of making a sale by any means necessary. I would encourage anyone who is looking to buy a car here to work with Youssef. More

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I had an exceptional experience with Mr. Roque when looking for a car. Their knowledge, professionalism, and genuine commitment to finding the perfect vehicle for me was remarkable. They pati Roque when looking for a car. Their knowledge, professionalism, and genuine commitment to finding the perfect vehicle for me was remarkable. They patiently listened to my preferences and guided me through various options, ensuring I made an informed decision. Their transparency and honesty throughout the process were greatly appreciated. I felt valued as a customer, and their dedication to customer satisfaction truly stood out. More

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Customer service was awesome Marcus made sure we were taken care of with the best care .Al was awesome as well and the manager Josh and the financing dept sorry forgot the names but EVERYONE was awesome taken care of with the best care .Al was awesome as well and the manager Josh and the financing dept sorry forgot the names but EVERYONE was awesome . Thank you for the experience !! More

by shaprishannon96 Verified Customer Verified Customer

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When attempting to trade in a car and purchase, a new car had some issues with financing, and after they realize that they couldn’t sell me a car, they treated me like a black sheep and hurried up and gave m had some issues with financing, and after they realize that they couldn’t sell me a car, they treated me like a black sheep and hurried up and gave me back my down payment and car and pushed me out the door. Very sad had previously purchased a car from them, and will never come back and do it again. More

by Alberto.Lugo0 Verified Customer Verified Customer

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