Joshua Jones | Page 44

New 2018 Subaru Outback John was exceptional from the moment we met him until we drove off the lot. Not only was he very knowledable about the product but was a caring young John was exceptional from the moment we met him until we drove off the lot. Not only was he very knowledable about the product but was a caring young man that went above and beyond our expectations.. if you are in the market for a vehicle look no further than mile one Subaru/Volkswagen in Owings Mills. I guarantee you that John and the rest of the folks there will take care of you. Thanks again for the exceptional care we received. More

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Best experience a salesman can provide The Jon Waugh experience is something that everyone should be apart of when buying a new car or used car. If you want something Jon will make it happe The Jon Waugh experience is something that everyone should be apart of when buying a new car or used car. If you want something Jon will make it happen. Nothing but professional atmosphere and kind people . Was extremely satisfied and was able to leave in only acouple hours with the car I wanted . I highly recommend being a part of the jon Waugh experience More

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Left my Mazda cx5 Left my cx5 behind because of the excellent job Mei Kei Hong did. Professional and knowledgeable. Great job explaining what it means to be a Subaru o Left my cx5 behind because of the excellent job Mei Kei Hong did. Professional and knowledgeable. Great job explaining what it means to be a Subaru over, Love my 2018 Crosstrek. Great job Mei Kei. More

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Great Experience The staff was friendly and helpful. Aleksey did a great job of pursuing my business, but not in an overwhelming manner. It was a great experience. The staff was friendly and helpful. Aleksey did a great job of pursuing my business, but not in an overwhelming manner. It was a great experience. Thanks! More

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It was only because of Mei Kei Hardly anyone enjoys the process of purchasing a vehicle. It gets even more difficult when you're returning from living overseas, like I was. I bega Hardly anyone enjoys the process of purchasing a vehicle. It gets even more difficult when you're returning from living overseas, like I was. I began the process months in advance and went round and round with dealerships, feeling pressured to consider vehicles that didn't meet my specifications or budget. Then, I met Mei Kei. I gave her what I wanted and the budget I had to stay under. Within DAYS she found what I was looking for. The exact make/model. Then, she worked at getting the vehicle under my budget. No pressure. Just helpful. It took a weight off my shoulders to work with someone like her. More

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Purchase of a used 2015 Subaru Tavon Shannon assisted me, was very knowledgeable about the vehicles and services of Heritage. he answered all of my questions. If he didn't have the Tavon Shannon assisted me, was very knowledgeable about the vehicles and services of Heritage. he answered all of my questions. If he didn't have the answer, he got it for me. He was personable and introduced me to everyone I needed to deal with, including the general manager and Joshua Jones, the finance manager. The deal was done quickly and fairly and I am happy with the whole experience. In my past, I have sold vehicle so I am well aware of the difficulties and pitfalls on both sides of the desk. I would recommend this dealership to anyone looking for a vehicle. Bill Reno More

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Fast and Friendly Service Went to this dealer to buy our 2nd subaru, but this time I am eyeing for the Impreza. We were accommodated right away. Jon Waugh was very eager to Went to this dealer to buy our 2nd subaru, but this time I am eyeing for the Impreza. We were accommodated right away. Jon Waugh was very eager to show us around and made it a pleasant experience. Greg was also helpful in making the decision to purchase. Overall, it was fast, friendly and straightforward buying experience. More

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Sharp, friendly and flexible Jon was a good listener and knowledgeable about cars in the broad category of my interest. He helped clarify the finer details of model years and chan Jon was a good listener and knowledgeable about cars in the broad category of my interest. He helped clarify the finer details of model years and changes to car packages. He was patient and friendly and genuinely seemed to enjoy his job and the people he works with as customers and colleagues. I recommend working with Jon if you make a trip to Heritage. They are a down home dealership with a bright spark on there team. More

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Bought a new 2017 GTI Me and my wife went into the dealership pre approved from our credit union. Santos was our sales person! I have bought a car from him in the past. The Me and my wife went into the dealership pre approved from our credit union. Santos was our sales person! I have bought a car from him in the past. They were able to sell us the car we wanted for the amount we were pre approved for! Over all great experience! More

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Surprise: An Authentic Salesperson! Mei Kei Hong is Authentic! If you're like me, you may be thinking: "How can I purchase the vehicle that's right for me, when the time is right for m Mei Kei Hong is Authentic! If you're like me, you may be thinking: "How can I purchase the vehicle that's right for me, when the time is right for me, when I don't know even know what make and model that I want, let alone any extra features? How can I make this huge purchase without feeling as though someone is pressuring me or giving me a "sales pitch," telling me what they think I want to hear just to make the sale. AND, of course - how can I get a decent deal without much haggling?" Enter Mei Kei and Heritage Subaru of Owings Mills. For the approximate year I spent looking for a car, the people at the dealership, especially Mei Kei and John W, made me feel comfortable - there was NO pressure to buy. And then, when I was really ready Mei Kei was there. Mei Kei listened - to my preferences, to my many questions, researched and provided answers, followed up, and was incredibly patient as I asked my questions and went for multiple test drives. Mei Kei helps people find the perfect vehicle for them. I love my new car! Thank you, Mei Kei, and thank you Heritage of Owings Mills for grooming her and creating a pleasurable experience! More

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