Josh Resnick | Page 4

Woodfield Lexus - outstanding customer service. I have been a customer of the dealership for more than fifteen years and found it to be a great place to purchase and service my autos. I have been a customer of the dealership for more than fifteen years and found it to be a great place to purchase and service my autos. More

Report | Print

Lease As always it was a pleasure to work with Dan Rosen on our new GX460 lease, very knowledgeable about the brand, This is our third time working with him As always it was a pleasure to work with Dan Rosen on our new GX460 lease, very knowledgeable about the brand, This is our third time working with him since this is our third deal with this dealership and as always he made sure everything was smooth sailing and also answered 1001 questions i had. we also had a great experience with Jasmine and Derek. We will definitely consider Woodfield Lexus on our next car lease. More

Report | Print

Excellent Customer Service Woodfield Lexus gave me the best experience in purchasing my 1st new car. Jack showed me RX after RX just to make sure I had the exact specifications Woodfield Lexus gave me the best experience in purchasing my 1st new car. Jack showed me RX after RX just to make sure I had the exact specifications I wanted. Each person that worked with me had so much patience & kindness! I will forever remember that experience & recommend this dealership to anyone looking for a Lexus! Thank you! More

Report | Print

SUPER DEALERSHIP OUR EXPERIENCE AT WOODFIELD LEXUS GOES BEYOND WORDS - HAVING NO INTEREST IN BUYING A LEXUS WE STOPPED OUT OF CURIOSITY - A FAMILY MEMBER WHO OWNES OUR EXPERIENCE AT WOODFIELD LEXUS GOES BEYOND WORDS - HAVING NO INTEREST IN BUYING A LEXUS WE STOPPED OUT OF CURIOSITY - A FAMILY MEMBER WHO OWNES A LEXUS RECOMENDED WE SHOP LEXUS. SALES PERSON MUSTAFA DAGOGLU MET US AND MADE US FEEL CONFORTABLE FROM THE START - HE ASKED US WHAT MODEL WE WERE INTERESTED IN AND TOOK US FOR A TEST DRIVE - THE CAR WAS AN IMMEDIATE HIT WITH MY WIFE & I , RETURNING TO THE DEALERSHIP MUSTAFA EXPLAINED WHAT FEATURES WERE AVAILABLE ON THE 350 - COLORS , ETC . HAVING PREVIOUSLY SHOPPED OTHER BRANDS WE WERE ABLE TO MAKE OUR SELECTION OF WHAT WE WERE LOOKING FOR. MUSTAFA POINTED OUT ALL THE STANDARD FEATURES & THEN ADDED ADDITIONAL FEATURES WE WANTED - HE THEN PROCEEDED TO SEARCH YOUR INVENTORY TO MATCH COLOR & SELECTED FEATURES . THEY HAD A CAR IN THE INVENTORY WHICH HE THEN DROVE US TO A REMOTE LOT TO SHOW US THE CAR, THE TOUGH PART IS AGREEING ON A PRICE - MY WIFE & I SAID WE WANTED A DAY TO DISCUSS THE PURCHASE . AFTER DECIDING WE WERE INTERESTED IN PURCHASING THE CAR WE CALLED. MUSTAFA SAYING WE WOULD COME IN THE NEXT DAY AFTER HIS DAY OFF . HE SAID HE WOULD COME THAT DAY & WE COULD SEE WHAT PRICE WE COULD AGREE ON - THE BARGAINING WAS THE USUAL BACK & FORTH - WE AGREED ON THE FINAL PRICE & CLOSED THE DEAL . THE FINANCE REP ,BRIAN LARSEN, EXPLAINED WHAT ADDITIONAL SERVICE WARRANTY PACKAGES WERE AVAILABLE IN DETAIL - NO PRESSURE. WE CLOSED THE DEAL & THE CAR WAS PREPARED FOR US. WE THEN MET THE DEALERSHIP'S TECH PERSON DEREK DUKEY WHO WALKED US THRU THE FEATUERES WE HAD QUESTIONS ON & SET UP AS MUCH AS HE WAS ABLE AT THE DEALER . ANY QUESTIONS CALL HIM OR COME IN FOR ADDTIONAL HELP. WE HOPE THIS WILL BE THE START OF A POSITIVE EXPERIANCE OVER THE COMING YEARS.- WE ALWAYS SERVICE OUR CARS AT THE DEALERSHIP. More

Report | Print

Dan and Josh Dan connected and Josh took over. Josh went above and beyond to accommodate the delivery of my new car to my home. Patient and helpful Dan connected and Josh took over. Josh went above and beyond to accommodate the delivery of my new car to my home. Patient and helpful More

Report | Print

Chintan PATEL Just recently leased a car from this dealership. Really happy with customer service. Dan rosen and josh and also finance manager was awesome n made th Just recently leased a car from this dealership. Really happy with customer service. Dan rosen and josh and also finance manager was awesome n made the process really smooth for me. Love this dealership and dan is amazing. I will recommend all my friends to him. More

Report | Print

Super!!! Dealing with Jason Joop was pleasant experience-- I felt he was friendly and professional. He is going to be my go to person for service. Dealing with Jason Joop was pleasant experience-- I felt he was friendly and professional. He is going to be my go to person for service. More

Report | Print

Class act! Woodfield Lexus really knows how to treat their customers. When looking at cars in the showroom we were never pressured or annoyed by the sales peopl Woodfield Lexus really knows how to treat their customers. When looking at cars in the showroom we were never pressured or annoyed by the sales people. Once we were ready to purchase two months later we still didn’t get pressure during test drive. We were treated so kindly and we felt like we got a fair price. All the people we dealt with were professional and efficient! More

Report | Print

Great experience with knowledgeable staff From the moment I walked in I was greeted with the staff that was very knowledgeable and helpful with my car search. They helped me through the proc From the moment I walked in I was greeted with the staff that was very knowledgeable and helpful with my car search. They helped me through the process and made sure I was comfortable with my decision. The GM, Josh Resnick, came out to make sure everything was being taken care of and made sure he would take care of any questions or concerns. They put the customer first and it is obvious. I will definitely be back when I am in need of a new car! More

Report | Print

Every Aspect is Service at the Dealer is Excellent We switched to Woodfield Lexus after being customers of very large Lexus dealer in the Northwest suburbs for 20 years. Woodfield Lexus is like a brea We switched to Woodfield Lexus after being customers of very large Lexus dealer in the Northwest suburbs for 20 years. Woodfield Lexus is like a breath of fresh air. Sales and service are warm and friendly; fast and efficient.. None of the arrogance and fast- talking that we saw constantly at the other dealership. One of the service reps. told us that he bought our trade -in Lexus and how much he loves it. It is always a pleasure to do business with Woodfield Lexus. More

Report | Print