The scheduled 35,000 mile maintenance on my 2021 Sienna
XLE
was performed in 45 minutes. The service tech thoroughly explained what was done. The waiting area was well maintained and comfortable
XLE
was performed in 45 minutes. The service tech thoroughly explained what was done. The waiting area was well maintained and comfortable
More
by dmccann725
Verified Customer
Verified Customer
Service Price Transparency
Jan 19, 2024 -
Byers Toyota responded
We're thrilled to hear your 35,000 mile maintenance appointment on your 2021 Sienna XLE at Byers Toyota was completed in a timely manner and that you found our waiting area comfortable! Our goal is to always provide efficient, quality service for our customers. Thank you for taking the time to leave us feedback and we look forward to seeing you on your next visit!
Best dealer around!
Service department is the absolute best, hands down. Very friendly, timely, and considerate of customers.
Service department is the absolute best, hands down. Very friendly, timely, and considerate of customers.
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by jlewis113
Verified Customer
Verified Customer
Service Price Transparency
Jan 18, 2024 -
Byers Toyota responded
Thank you for sharing your positive experience at Byers Toyota! Our service department works hard to provide friendly and timely service to all of our customers, and I am delighted to hear that we have succeeded in making your visit a pleasant one. We hope to continue being your choice for all of your automotive needs. Thank you for your support!
I love coming to this shop.
I trust them and fee my vehicle is in great hands!
I trust them and fee my vehicle is in great hands!
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by heidi.lynn
Verified Customer
Verified Customer
Service Price Transparency
Jan 18, 2024 -
Byers Toyota responded
Thank you so much for your kind words and trust in our dealership! We strive to provide the best service possible, and it means a lot to us that you feel your vehicle is in great hands here at Byers Toyota. We look forward to seeing you at your next visit!
Always on time and reliable dealer.
Best in the central Ohio area. Great for service.
Best in the central Ohio area. Great for service.
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by dickey85
Verified Customer
Verified Customer
Service Price Transparency
Dec 21, 2023 -
Byers Toyota responded
Thank you for your glowing review! We here at Byers Toyota strive to be the best in the Central Ohio area and it is always satisfying to hear when we have been able to serve you satisfactorily. We are glad to hear that we exceeded your expectations with our service. Please don't hesitate to reach out if there is anything more we can do for you next time you visit. Thank you again for your business and your kind review!
Professional, great customer care, kept promise for the
job getting done
Overall awesome experience. He treated me with respect and shared details
job getting done
Overall awesome experience. He treated me with respect and shared details
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by ranen0802
Verified Customer
Verified Customer
Service Price Transparency
Nov 08, 2023 -
Byers Toyota responded
Hi, thank you so much for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.
Would prefer checking according to mileage instead of
dates. I only use my car when I cannot walk or run to my destination.
dates. I only use my car when I cannot walk or run to my destination.
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by jdavies003
Verified Customer
Verified Customer
Service Price Transparency
Oct 20, 2023 -
Byers Toyota responded
Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.
AWESOME EXPERIENCE - VERY FRIENDLY AND MINDFUL OF MY
TIME. I WAS IN AND OUT VERY QUICKLY!!
TIME. I WAS IN AND OUT VERY QUICKLY!!
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by PPATTERSON0
Service Price Transparency
Other Employees Tagged:
Gynnae Britton
, Pam Bishop, Tara Farmer, ANTHONY ROUTT
Oct 20, 2023 -
Byers Toyota responded
Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.
Great customer service.
Love Byers Toyota sales and service. Wonderful job team. I’ll be back.
Love Byers Toyota sales and service. Wonderful job team. I’ll be back.
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by s.mays9176
Sep 28, 2023 -
Byers Toyota responded
Thank you for taking the time to review Byers Toyota, we appreciate your kind words! It's wonderful to hear that our customer service team exceeded your expectations - we value our customers and strive to provide excellent service with each visit. We look forward to seeing you again soon!
Bait and switch scam!
Never go back. Poor customer relations! They need to be investigated by the attorney general!
Never go back. Poor customer relations! They need to be investigated by the attorney general!
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by DDenti
Verified Customer
Verified Customer
Service Price Transparency
Sep 25, 2023 -
Byers Toyota responded
Thank you for your review and feedback about Byers Toyota. We are sorry to hear that you had a negative experience with our dealership. Our customer relations is always our top priority and we aim to provide all customers with satisfactory service when they visit us.
We appreciate your bringing this to our attention as we take any feedback seriously. We will look into what happened so that we can address the issue and make sure our customers have a satisfactory experience in the future.
If there is anything else we can do to make it up to you, please let us know.
The personnel are polite and courteous.
They completed the work in less time than expected.
They completed the work in less time than expected.
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by dstrohminger
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tara Farmer
Sep 25, 2023 -
Byers Toyota responded
Thank you for your glowing review of Byers Toyota and our personnel! We strive to provide fast, courteous service to all of our customers, so it's gratifying to hear that we hit the mark in that regard. We pride ourselves on providing excellent customer service and getting services completed quickly –– both are essential ingredients for customer satisfaction. I'm delighted that we succeeded in that regard and served you well.
We look forward to serving you again should you need service on your vehicle or looking for a new car down the line.