Married to Wendy with 2 children and 3 grandchildren. From Bluffton, OH lives in Lima, OH. I enjoy playing golf and spending time with my family.
Read moreDealership Experience
6 yrs, 9 mos
Industry Experience
14 yrs, 7 mos
Languages Spoken
English
361 Reviews
Write a Review361 Reviews of Josh Gaines
December 21, 2018
Outstanding service My husband and I had a wonderful experience, as always, purchasing two new vehicles on site today. We are always greeted warmly when we arrive on site My husband and I had a wonderful experience, as always, purchasing two new vehicles on site today. We are always greeted warmly when we arrive on site, which we appreciate. Today, the staff took great care walking us through the buying process. They explained all of the features of our new cars, and ensured we were satisfied every step of the way. For us, selecting safe and stylish cars is important - but what’s even more important is knowing that you’ll be well taken care of AFTER the sale. We feel we have great relationships with the entire Lima Auto Mall team and that’s why we return again and again! More
Other Employees Tagged: Ryan Swaney, Mike Tanguay , Steve Morrison, Aaron Brougher
December 14, 2018
Steve Morrison if you want the best he's your guy From the minute he greeted us with a warm hand shake in the parking lot to the point where we were handed the keys and the goodbye hug we were dealt w From the minute he greeted us with a warm hand shake in the parking lot to the point where we were handed the keys and the goodbye hug we were dealt with in a very professional caring manner. He gives a whole new meaning to car salesman. Lima Auto Mall is blessed to have him on their team. Simply the best! More
Other Employees Tagged: Steve Morrison
December 09, 2018
Amazing sales and service over 20 years wiith Lima Auto Mall Whenever i have a problem with a car needing service, Eric and Keith gets it done !!! I always recommend LAM to everyone over other dealerships. Whenever i have a problem with a car needing service, Eric and Keith gets it done !!! I always recommend LAM to everyone over other dealerships. More
Other Employees Tagged: Ryan Swaney, Mike Tanguay, Keith Shockency , Eric Dalrymple, Eric Maenle, Steve Morrison, Jimmy Shilling, Luke Taylor, Rick Jones for 15 Years, 4 cars purchased from Rick
November 13, 2018
Buying a new vehicle They were very friendly and very knowledgeable. Felt welcomed the minute we walked in to the minute we left. Had lots of vehicles to pick from an They were very friendly and very knowledgeable. Felt welcomed the minute we walked in to the minute we left. Had lots of vehicles to pick from and loved that most are certified! More
Other Employees Tagged: Chris Kiefer
November 05, 2018
Welcomed me despite not having an appointment! This was the least painful and most hassle-free car deal I've ever experienced. The folks involved worked diligently to help me find the best deal fo This was the least painful and most hassle-free car deal I've ever experienced. The folks involved worked diligently to help me find the best deal for my requirements. More
Other Employees Tagged: Mike Tanguay , Chris Kiefer, Aaron Brougher Finance Mgr.
October 31, 2018
Above and beyond exceptional This dealership was transparent with every aspect of the sale. They made everything very easy and smooth and had everything completed in a timely mann This dealership was transparent with every aspect of the sale. They made everything very easy and smooth and had everything completed in a timely manner. Everyone was knowledgeable and friendly. They listened to my needs and went above and beyond to meet them. Thank you!! More
Other Employees Tagged: Ryan Swaney , Robert Crist
October 31, 2018
New Car All the guys are caring about your wants and needs. Good group of guys inside and out. Service is excellent! Friendly and Caring! Keep up the good All the guys are caring about your wants and needs. Good group of guys inside and out. Service is excellent! Friendly and Caring! Keep up the good work! The shuttle guys are also great people. Kind and friendly! More
Other Employees Tagged: Ryan Swaney, Keith Shockency , Chris Kiefer, Eric Maenle, Secretaries, especially Judy and the lady at the payment window for service! Awesome!!!
October 29, 2018
Great experience Josh and Chris were great to work with. I normally hate shopping for vehicles but this experience will definitely bring me back. I will be shopping fo Josh and Chris were great to work with. I normally hate shopping for vehicles but this experience will definitely bring me back. I will be shopping for my wife’s car next. More
Other Employees Tagged: Chris Kiefer
October 22, 2018
Fast, Friendly service Everyone is very friendly at the Lima Auto Mall! They give fast, friendly service. They remember me when I come into the dealership and treat me jus Everyone is very friendly at the Lima Auto Mall! They give fast, friendly service. They remember me when I come into the dealership and treat me just like family! More
Other Employees Tagged: Mike Tanguay, Keith Shockency
October 19, 2018
Friendly, accommodating customer service Rob, Josh and Ryan provided all the information we needed and worked diligently to provide satisfactory customer care. We would recommend Lima Auto M Rob, Josh and Ryan provided all the information we needed and worked diligently to provide satisfactory customer care. We would recommend Lima Auto Mall to our friends and family. Thank You More
Other Employees Tagged: Ryan Swaney , Robert Crist