Joseph Stewart | Page 2

I’ve gotten good service from the sales and leasing department right up to my interaction with Joe when my lease was up and I purchased my Ford F150. I’ve come over for oil changes and all of the servi department right up to my interaction with Joe when my lease was up and I purchased my Ford F150. I’ve come over for oil changes and all of the services that go along with that I’ve gotten good service. I had a problem getting my tags. No one called me to tell me that my tags were in. Fortunately, for me, Chris Dugovich brought me my tags last night. That was a blessing. Especially one day before the temp tags were to expire. More

by JohnW.RichIV Verified Customer Verified Customer

Helpful 0

Report | Print

Dealership and salesman didn’t really do anything. When I asked them to apply an update to the vehicle they just forgot. The dealer and salesman didn’t serve a purpose. When I asked them to apply an update to the vehicle they just forgot. The dealer and salesman didn’t serve a purpose. More

by nothankyou Verified Customer Verified Customer

Helpful 0

Report | Print

The transaction was straightforward and hassle-free. Joe Stewart, my sales representative, went above and beyond by providing me with detailed photos and videos of the vehicle, as I am an out-of-state b Joe Stewart, my sales representative, went above and beyond by providing me with detailed photos and videos of the vehicle, as I am an out-of-state buyer. Additionally, Joe kindly arranged for my team to be picked up at the airport and taken to the dealership. I am extremely satisfied with the level of service provided. More

by tksloan Verified Customer Verified Customer

Helpful 0

Report | Print

Everyone was very friendly, willing to answer questions, and gave an honest and fair deal. and gave an honest and fair deal. More

by calanctus Verified Customer Verified Customer

Helpful 0

Report | Print

Very pleased with the purchase of our new truck. Our experience there was enjoyable. Thank you Our experience there was enjoyable. Thank you More

by eng13res Verified Customer Verified Customer

Helpful 0

Report | Print

Joe, who stepped in for Kevin was especially interested and dedicated. He was knowledgeable and patient. and dedicated. He was knowledgeable and patient. More

by wesquivel2 Verified Customer Verified Customer

Helpful 0

Report | Print

Kind of a Meh experience with this dealer. 1) sales sends all the Docusign paperwork and doesn’t even have the right first name on the paperwork. Tried to get us to sign it saying “don’t w 1) sales sends all the Docusign paperwork and doesn’t even have the right first name on the paperwork. Tried to get us to sign it saying “don’t worry, it’s correct on the title”… literally wanted me sign a bank loan document without the right name cause he was trying not to re-do the paperwork. Now my son is getting a bunch of junk mail to the wrong name so we know who’s selling off that info. Loan officer stated gap insurance was required and it was “only $200” and then the Docusign came through at $700. Then the finance guy said he never said $200. It was a $40k sale and they delivered the vehicle with a key that had a busted case. Next day the check engine came on and their service writer kid had no clue. 3 times we asked to update the info, final paperwork doesn’t even have first or last name spelled correctly. Gone 20 min and comes back “I think they cleared the codes”…. So then we had to talk to the tech to find out what was actually done to fix it. When asked for paperwork, the kid said “you don’t need paperwork, you didn’t have to pay for it. More

by Eric66 Verified Customer Verified Customer

Helpful 0

Report | Print

I ordered my Bronco at debuted and the wait finally came to an end. They had the bronco inside waiting for me when I walked in. The excellent experience I had at koons ford of Annapolis is unmatched by any to an end. They had the bronco inside waiting for me when I walked in. The excellent experience I had at koons ford of Annapolis is unmatched by any other koons dealership. More

by Tyler M Verified Customer Verified Customer

Helpful 0

Report | Print

The person that I paid was very pushy about the warranty. It was not appreciated. It was not appreciated. More

by joycieperkins Verified Customer Verified Customer

Helpful 1

Report | Print

Ordered a 2023 Ford Mustang Mach E with this dealer and had a great experience. had a great experience. More

by SRMD2023 Verified Customer Verified Customer

Helpful 0

Report | Print