Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 82

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

November 06, 2019

Dealership Rating
Employee Rating

Easy, honest and friendly We dealt with Antonio Centeno and Bill Reale who were both exceptional. It was a friendly deal, good price, easy process and we got a beautiful car. W More

by BILLSEEDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Bill Reale

Nov 07, 2019

Sarant Cadillac responded

Thank you, Bill for the feedback about your time with Antonio and Bill. We are glad to hear our team was able to help you find a new Cadillac at a price that fit your needs. It's always good to hear from those who have loved Cadillac models for so long and we always look forward to working with you when it is time for a tune-up or an upgrade.

November 05, 2019

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Employee Rating

very good. the service center was very prompt and curtious. i have been dealing with sarant cadillac for over 15 years and never had anthing but good service More

by ROBPLY1939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo , Maurice Pereira

Nov 07, 2019

Sarant Cadillac responded

Thank you for your continued support over the years! We look forward to many more years of working with you! We really appreciate you taking the time to leave us such a wonderful review!

November 04, 2019

Dealership Rating
Employee Rating

Wonderful experience excellent experience. Salesman was very courteous and helpful. The people were friendly and helpful General manager delivered on all he had promise More

by pgkdd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2019

Sarant Cadillac responded

Thank you for the great review! We're glad to hear your experience with our sales team was so helpful. Congratulations on your new vehicle. We look forward to working with you again when you are in need of a tune-up.

October 31, 2019

Dealership Rating
Employee Rating

Excellent Service Joseph Mistretta provided me with friendly, respectful and professional service. I was able to make a last minute appointment and my car was ready in More

by man72000@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2019

Sarant Cadillac responded

Thank you for the great review. We are so glad to hear that our service team was able to get you taken care of in a timlely manner. We look forward to working with you again during your next maintenance appointment.

October 19, 2019

Dealership Rating
Employee Rating

I have nothing but positive things to say about Sarant Cadil They are warm, welcoming and professional at Sarant. My Salesman Thomas Guy Sabbatino is the Best, he makes you feel like family. I have been dealing More

by Beachbum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 23, 2019

Sarant Cadillac responded

Thank you for the beautiful review. We're so glad to hear that you have fallen in love with the Escalade for these last 18 years. We pride ourselves in having a friendly and professional sales team so you always find the perfect vehicle at the perfect price for your needs. We look forward to working with you again when your Escalade needs a tune-up.

October 12, 2019

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Employee Rating

Professional, top notch service. Professional, top-notch service from the service advisor who greeted me to the mechanics that worked on my car. Feels like I'm driving a brand new ca More

by DTB1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maurice Pereira

Oct 17, 2019

Sarant Cadillac responded

Thank you for the great review! We are glad to hear your appointment went so well and we could bring your vehicle back up to top-notch quality. We look forward to working with you again during your next appointment.

October 07, 2019

Dealership Rating
Employee Rating

Been to allot of dealerships,SARANT is the best Been dealing with Joe Mistretta for years and with Sarant there the best, Joe goes above and beyond he is a great guy. Service techs are excellent als More

by pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2019

Sarant Cadillac responded

Thank you for the great review, Pam. We're glad to hear your experience with Joe in our service department has been a great experience and we look forward to working with you during your next maintenance appointment.

October 05, 2019

Dealership Rating
Employee Rating

another great experence I have moved about forty miles from sarant. I am still bringing my car in for service and still leasing from them. joe in service is top notch . john More

by napolitano1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2019

Sarant Cadillac responded

Thank you for this awesome review! We are so glad despite the distance you have continued to come to us for both service and leasing. We appreciate you visiting us each time and we look forward to many more years to come!

October 04, 2019

Dealership Rating
Employee Rating

Great Service that's hard to beat! I have been dealing with Sarant Cadillac for many years now and Joe Mistretta goes above and beyond making you feel like a valued customer and part of More

by Salvatore Manno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno , Linda Johnson

Oct 18, 2019

Sarant Cadillac responded

Thank you for the recommendation, Salvatore! We always want to make sure each customer feels welcomed and enjoys their time with us whether it is in our service department or purchasing a new vehicle as you have. We look forward to working with you again when your vehicle needs a tune-up.

October 04, 2019

Dealership Rating
Employee Rating

Service Terrific service as always. Very personable experience and seamless transition from drop off to waiting room to completion. I would always highly reco More

by Richchrisfour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2019

Sarant Cadillac responded

Thank you for the positive review, Chris. We are so glad to hear your service experience was so seamless during your latest appointment. We look forward to working with you again during your next maintenance appointment.

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