Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 52

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

August 04, 2021

Dealership Rating
Employee Rating

Tony and Joe are super caring and super accommodating! I had a nail in my tire and they repaired it quickly with no problem! Thankfully, i had tire coverage. More

by ROESHOOSH50TH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2021

Sarant Cadillac responded

We're happy to hear that the Sarant Cadillac team could repair your tire quickly and efficiently. Let us know if there is anything else we can do for you in the future!

August 04, 2021

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Employee Rating

Joe Mistretta is an asset to the Sarant Cadillac dealership. I'm always treated great, and my service needs taken care of professionally. I own a 2012 CTS, and exclusively trust it to Sarant Cadilla More

by DANIELRIZZO1422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2021

Sarant Cadillac responded

Joe will be so happy to hear your feedback, Daniel! We appreciate your kind words and look forward to seeing you again in the future!

August 03, 2021

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Employee Rating

Joe m is what customer plus one experience isKeep doing Joe m is what customer plus one experience is Keep doing what you doing You are the very pinnacle of Cadillac Thanks again Appreciate all you d More

by engine421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2021

Sarant Cadillac responded

Thank you for the great feedback! It's fantastic to hear that Joe went above and beyond to take good care of you during your time with us. We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Sarant Cadillac. Thank you for your business and we look forward to seeing you back again next time!

August 03, 2021

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My appt was at 9:00 AM. I made the appointment about 1.5 weeks ago. I left there at 1:00 PM. When I arrived I was told they were running late but I think you will agree a four hour wait was ridiculous. A More

by DIANE0712
Recommend Dealer
Yes
Aug 04, 2021

Sarant Cadillac responded

Thank you for your feedback, Diane. It is disappointing to learn that your wait time with us exceeded what you had expected. We know your time is valuable and understand how inconvenient a long wait can be. We will use your honest feedback to improve as a dealership. We would like to speak with you to personally apologize and make things right with you, so please reach out to Tony Vincente, our Service Manager, at 516-473-0925. We appreciate your business with us and look forward to speaking with you soon.

August 01, 2021

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Employee Rating

Great serviceAlways treated like vip . Thanks for Great service Always treated like vip . Thanks for wonderful experience. Good good good good good Good good good good good Good good good good good More

by Baba boo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2021

Sarant Cadillac responded

We're glad to hear it! Our team works hard to provide a fantastic customer service experience every time and we're glad to hear they succeeded. Thanks for choosing Sarant Cadillac for your service needs!

August 01, 2021

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Employee Rating

Sales and service have kept me in a Cadillac for my last five leases. Great place to do business, and my service agent makes what is an inconvenient pain, a piece of cake. Joe is efficient, friendly More

by WINECHOC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 02, 2021

Sarant Cadillac responded

Wow, thanks for taking the time to leave such awesome feedback! We're glad to hear Joe and the team have been able to provide an all-around great experience here at Sarant Cadillac. We look forward to seeing you back again next time!

August 01, 2021

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Employee Rating

Service Was Done Promptly & Courteous. Get Your Next Cadillac From Sarant And Find Out Why Antonio Centeno And His Team At Sarant Cadillac Are “The Cadillac “ Of Cadillac Dealers. More

by ssagonas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Tony DiGuiseppe , Maurice Pereira

Aug 02, 2021

Sarant Cadillac responded

Thanks for sharing your feedback! Our team works hard to get everyone back on the road as efficiently as possible and we're happy they succeeded. We appreciate your passion for Sarant Cadillac!

July 31, 2021

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Employee Rating

Joe Mistretta, is an absolute asset to Sarant Cadilac He is a good listener a gentleman, an and a true professional. Joe gets the job done to my satisfaction every time. More

by BHBOBCAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2021

Sarant Cadillac responded

Thank you for sharing your great feedback! We're very proud of our team and love to hear shout-outs like this. We'll make sure to pass it along to Joe! Thanks for choosing Sarant Cadillac for your service needs and we look forward to seeing you back next time.

July 30, 2021

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Employee Rating

Outstanding service! Joe is always helpful and professional. I can call and get help with any problem or concern that I have regarding my 2019 CTS More

by jpuher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2021

Sarant Cadillac responded

That's what we love to hear! We're glad Joe has been able to consistently provide top-notch customer service and keep you and your CTS on the road. We appreciate you choosing Sarant Cadillac for your service needs and we look forward to seeing you back next time it needs a tune-up!

July 30, 2021

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Employee Rating

Quick and easy. Joe Mistretta was able to easily answer a nagging technical question I had. He was terrific from hello to goodbye. Thank you More

by Vin E
Recommend Dealer
Yes
Aug 02, 2021

Sarant Cadillac responded

Thank you for taking the time to share your recent experience with us! We are delighted to hear that Joe provided you with such excellent service from start to finish. Please let us know if there are any additional auto needs we can assist you with in the future!

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