Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 43

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

March 25, 2022

Dealership Rating
Employee Rating

Service was done well. Only reason for 4 instead of 5 star was the wait to get the car back.. Dropped off Monday afternoon, got car back Thursday morning. More

by JAYCAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe

Mar 28, 2022

Sarant Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 25, 2022

Dealership Rating
Employee Rating

I have been a customer off Sarant Cadillac for over 15 years and its always a pleasure taking the car for service More

by joef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2022

Sarant Cadillac responded

Hi Friend, thank you for taking the time to leave us this review! We're glad you enjoyed hanging out with our team and look forward to seeing you again in the future. Let us know if there is anything else we can do for you! Have a great day!

March 18, 2022

Dealership Rating
Employee Rating

I am very disappointed regarding the recent service on my car. It has been brought back 3 times regarding the hoses for the sunroof. My car has flooded 3 times from the rain. I was not provided with a loaner More

by CCOHN67
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Mar 21, 2022

Sarant Cadillac responded

Hi there – we appreciate you for bringing this matter to our attention. We are sorry to hear that your recent service visit did not go as planned. We will be looking into the details of your visit. Feel free to reach out to our Customer Experience Manager, Joyia Roper, at 516-473-0925 ext. 156 so we may work together to find a resolution. Thank you again and we look forward to hearing from you soon.

March 11, 2022

Dealership Rating
Employee Rating

The service here at Sarant was the main reason that I leased two vehicles and just recently purchased my 2018 CT6. More

by JDGOLFER31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gerson

Mar 14, 2022

Sarant Cadillac responded

Thank you for the 5-star rating and your continued business through service, leases, and more! We look forward to working with you for many more years to come.

March 11, 2022

Dealership Rating
Employee Rating

I find that the service managers at Sarant are very knowledgeable friendly and helpful in anyway they can I’m very happy with the service More

by ISLANDMAN147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe

Mar 14, 2022

Sarant Cadillac responded

Thank you for the 5-star rating! We appreciate hearing your feedback for our service managers and look forward to working with you again.

March 09, 2022

Dealership Rating
Employee Rating

As always, Sarant delivers on great service. Vehicle was read when promised. Sarant never disappoints with their service department. More

by derisib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 10, 2022

Sarant Cadillac responded

Thank you so much for rating us 5 stars! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our service team. We truly appreciate your business and your continued loyalty. It was a pleasure doing business with you and we look forward to seeing you on your next visit!

March 08, 2022

Dealership Rating
Employee Rating

Yet another great comfortable visit for service. I was greeted by name from Tony D as soon as I drove into the maintenance garage. I know Tony D and Joe M for years now as I always go to Sarant serv More

by TONY P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Tony DiGuiseppe , Anthony Soriano

Mar 09, 2022

Sarant Cadillac responded

What a great review, Tony! We're happy to hear our team took great care of you. It was a pleasure doing business with you and we hope to work with you again soon. Take care!

March 08, 2022

Dealership Rating
Employee Rating

Very professional. Keep you updated with the status of your repair. My vehicle always clean when it's returned to me. More

by rmara72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe

Mar 08, 2022

rmara72 responded

Best service on long island

March 06, 2022

Dealership Rating
Employee Rating

Always great service. Joe is the best . He gets my car in and takes care of any and all issues More

by d8083
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2022

Sarant Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 04, 2022

Dealership Rating
Employee Rating

I am always at home when I visit the service team at Sarant Cadillac. Joe Mistretta is a true gentleman and professional and I feel safe with my car there at all times. More

by Danny NY Porsche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2022

Sarant Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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