Joseph Castera
Joseph Castera at Dana Ford Lincoln

Joseph Castera | Page 40

service advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

Contact Me
4.8
436 Reviews
4.8

436 Reviews

Write a Review

436 Reviews of Joseph Castera

August 02, 2023

Dealership Rating
Employee Rating

The sales man was good and they honor the warranty. Very happy with how they stand by the word with the warranty for the car. More

by geech3000123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Diana Latella , Eric Iwulski, Arianna Keegan, John Lomando

Aug 02, 2023

Dana Ford Lincoln responded

Thanks for the positive review! We're glad to know you had a positive experience with our sales team and appreciated the warranty on your car at Dana Ford!

July 30, 2023

Dealership Rating
Employee Rating

prompt service. Joe Castera was really great and followed up. i have has some bad experiences in the past but i must say Joe made me forget about those past experien More

by rjg427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2023

Dana Ford Lincoln responded

We're glad to know that Joe provided you with great service and follow-up at Dana Ford. It's our goal to make every experience a positive one, so it's wonderful hearing we've achieved this for you!

July 29, 2023

Dealership Rating
Employee Rating

Had to do a lot of troubleshooting to figure out what was wrong with my car. They figured out what was wrong and solved the problem. More

by Xjoe430x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2023

Dana Ford Lincoln responded

We're delighted to hear that our team at Dana Ford was able to diagnose and fix the issue with your car. Thanks for trusting us with your vehicle. We'll see you again!

July 25, 2023

Dealership Rating
Employee Rating

Excellent experience good coffee the service guy was great but the 15 word minimum is ridiculous though More

by smfromhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2023

Dana Ford Lincoln responded

We're glad to know you had an excellent experience at Dana Ford and enjoyed our coffee! We appreciate your feedback on the word minimum. Thanks for stopping by!

July 23, 2023

Dealership Rating
Employee Rating

Very friendly and helpful workers make you feel important always an easy time going there More

by ejrreyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Dana Ford Lincoln responded

Thank you for choosing Dana Ford! We appreciate your kind feedback and see you next time. Drive safely!

July 17, 2023

Dealership Rating
Employee Rating

Great service and great counter help. We were treated as VIP customers from the minute we entered until we left. The service person Joe was terrific and worked with use to get us in and o More

by TONY L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Allotta

Jul 19, 2023

Dana Ford Lincoln responded

Hey Tony, thank you for the great review! We're pleased to hear that Joe and our team at Dana Ford provided you with excellent service. We appreciate your business and hope to see you again in the future!

July 16, 2023

Dealership Rating
Employee Rating

Always a great experience when we bring our vehicle in for service thank you very much! More

by kristidelacruz12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo, Lori Allotta , Neil Barrow, Eric Iwulski

Jul 18, 2023

Dana Ford Lincoln responded

Thank you for the 5-star rating! We're delighted to hear that you had a wonderful experience with our service department. We'll see you next time. Drive safely! - The Dana Ford Team

July 16, 2023

Dealership Rating
Employee Rating

Always very good treatment to car and to me. Show Out to Service Mgr. Especially. Very Good Man and Very Knowledgeable in Cars. A Real Genuine Person. A Big Thank you to the Whole Department. Jo More

by tomlladdie14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2023

Dana Ford Lincoln responded

Thank you for your loyalty and kind feedback! We're happy to hear that our team always provides you with a great service experience here at Dana Ford. We appreciate your support and look forward to assisting you again in the future!

July 10, 2023

Dealership Rating
Employee Rating

Service techs always respectful of time. I only use DANA for all my service needs. More

by r2tulimieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2023

Dana Ford Lincoln responded

Thank you for your loyalty and for choosing Dana Ford for your vehicle needs! We appreciate your kind words to our service staff and shall see you on your next service visit!

July 03, 2023

Dealership Rating
Employee Rating

It a Great place to take ur car my service was excellent very very good keep up the Great work I give u a ten in ratings More

by muser107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2023

Dana Ford Lincoln responded

Thank you for the great review! We're happy to hear that you had an excellent service experience with our team at Dana Ford. Your kind words and support mean a lot to us. Have a fantastic day, and we look forward to serving you again in the future!

...
40
...

Dealership Inventory (860 Vehicles)

new 2026 Ford Ranger car, priced at $41,512
2026 Ford Ranger
new
Gray exterior
Automatic
Four-wheel Drive
new 2026 Ford Transit-250 car, priced at $55,740
2026 Ford Transit-250
new
Ingot Silver Metallic exterior
Automatic
Rear-wheel Drive
new 2026 Ford F-150 car, priced at $57,851
2026 Ford F-150
new
Argon exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $52,031
2026 Ford F-150
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Explorer car, priced at $42,299
2026 Ford Explorer
new
Space White Metallic exterior
Automatic
Four-wheel Drive
new 2026 Lincoln Corsair car
2026 Lincoln Corsair
new
Infinite Black Metallic exterior
CVT
All-wheel Drive