Joseph Castera
Joseph Castera at Dana Ford Lincoln

Joseph Castera | Page 23

service advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.8
436 Reviews
4.8

436 Reviews

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436 Reviews of Joseph Castera

December 06, 2024

Dealership Rating
Employee Rating

Very easy to work with and are quick to help when needed. Service guy Joe was very patient and understanding. Rob is awesome always answers when I needed help!!! More

by chrisykat1007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob larosa

Dec 07, 2024

Dana Ford Lincoln responded

Hi Chrisy, thank you for the wonderful feedback! We're delighted to hear that Joe and Rob provided such helpful service at Dana Ford. We appreciate your support and look forward to assisting you again in the future! Safe travels!

December 05, 2024

Dealership Rating
Employee Rating

I worked with the service manager Joe. He is good if I have a problem he calls you back and helps with resolving the issues. More

by Fsarcona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2024

Dana Ford Lincoln responded

We're delighted to hear that Joe provided you with excellent service at Dana Ford. It's great knowing he was responsive and helpful in resolving any issues. Thank you for sharing your experience!

November 29, 2024

Dealership Rating
Employee Rating

Colin is Great! Ii meant to give you a 5 on Dana . You’re the best More

by rfioresrrcf
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 29, 2024

Dana Ford Lincoln responded

We really appreciate you taking the time to leave Dana Ford this awesome review, thank you!

November 27, 2024

Dealership Rating
Employee Rating

As always Dana Lincoln never fails to amaze me. Always on the ball and everything is done too notch. More

by TriplC
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Service Communication
Recommend Dealer
Yes
Nov 28, 2024

Dana Ford Lincoln responded

Hi Tripl C! Thank you for leaving us this five-star review and the kind words about our service team at Dana Ford! We'll see you next time!

November 25, 2024

Dealership Rating
Employee Rating

I couldn’t have had a better experience with all my Car Servicing needs than at Dana Ford. I was assisted by Joseph Thomas who sets an excellent standard of service from communication to execution in ord More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2024

Dana Ford Lincoln responded

We're delighted to hear that Joseph provided you with excellent service at Dana Ford! It's great to know your car servicing needs were met so effectively. Thank you for sharing your experience, and we're here whenever you need us!

November 25, 2024

Dealership Rating
Employee Rating

Staff at dana loncoln ford went above and beyond to ensure my behicle was safe to get back on the road with no reoccurrence of issues. Thanks! More

by s.licata372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Dana Ford Lincoln responded

We're delighted to hear that our team at Dana Ford went above and beyond to ensure your vehicle's safety. Thank you for sharing your experience, and we're here if you need anything else!

November 24, 2024

Dealership Rating
Employee Rating

I like going to Dana ford because I bought my car in there and they alway have good vibes More

by Muneer hudais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Dana Ford Lincoln responded

Muneer, It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. Thank you for visiting Dana Ford!

November 21, 2024

Dealership Rating
Employee Rating

Easy and convenient experience ! Joe knew all the details for my visit and got to the solution of my concern ! More

by johntpresby3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 22, 2024

Dana Ford Lincoln responded

John, we're delighted to hear that Joe provided you with an easy and convenient experience at Dana Ford. Thanks for sharing your feedback!

November 20, 2024

Dealership Rating
Employee Rating

Joe was very helpful and a pleasure to work with I would highly recommend him as a service advisor More

by Skalahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Dana Ford Lincoln responded

Thank you for the positive feedback about your recent visit with Joe & the team here at Dana Ford! We appreciate your recommendation and look forward to serving you again in the future!

November 14, 2024

Dealership Rating
Employee Rating

Tom Nico did an awesome job and was very informative. He made the process pleasant! More

by quanycook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Thomas Nico , Douglas Hansen

Nov 15, 2024

Dana Ford Lincoln responded

We're happy to hear Tom provided you with an excellent experience here at Dana Ford! Thanks so much for your business and please don't hesitate to reach out if there's anything else we can do for you!

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