Joseph Cassello
Joseph Cassello at Oak Lawn Toyota

Joseph Cassello | Page 9

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.9
698 Reviews

Dealership Experience

7 yrs, 5 mos

4.9

698 Reviews

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698 Reviews of Joseph Cassello

June 12, 2023

Dealership Rating
Employee Rating

I’ve been dealing with Joe Casselo my last three times at OLT. He’s very courteous and gets me on the road as soon as possible. A+ rating for him and OLT More

by wcolosimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez , Frank Nash

Jun 13, 2023

Oak Lawn Toyota responded

Thank you for your review and kind words for Joe! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

June 10, 2023

Dealership Rating
Employee Rating

It's always a positive experience. The people are very friendly and polite. Joe, in particular, is always a pleasure. I trust his recommendations for service and repairs. More

by Irishmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vickie Benson

Jun 11, 2023

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

June 09, 2023

Dealership Rating
Employee Rating

Took very good care of me. Kept me informed as what needed to be fixed. More

by BARBBARAG3A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2023

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

June 09, 2023

Dealership Rating
Employee Rating

The dealership is professional but I don’t really like the way you walk in to speak with someone and there could be 3 people at the desk but no one tells you to come over they just say someone will be wit More

by Moolasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2023

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Juan Vazquez, Service Manager

June 06, 2023

Dealership Rating
Employee Rating

Excellent service, friendly staff, Quality work, air conditioner, went out the staff and the service department, inspect it vehicle and found that it was a shortage and they replaced it and I was thankf More

by qesq23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2023

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

June 02, 2023

Dealership Rating
Employee Rating

Service was great, Joe did a lot of checking with Toyota and was able to solve the problem. Car was still under warranty so no cost me. Thanks . More

by pkurczak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2023

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Joe delivered such a great experience! Juan Vazquez, Service Manager

May 26, 2023

Dealership Rating
Employee Rating

I’ve been going to this Toyota dealer since I purchased my first RAVE4 in 2008. I had all service on that vehicle done there even after the warranty was up. On May 15th 2023 I returned to buy another RAV4. More

by twilightgirl692
Service Price Transparency
Workmanship
Recommend Dealer
Yes
May 26, 2023

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

May 25, 2023

Dealership Rating
Employee Rating

Great service every time! Brian is the best porter and Joe is always so helpful . More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian the porter

May 25, 2023

Oak Lawn Toyota responded

Jordan, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

May 24, 2023

Dealership Rating
Employee Rating

Best service I got every the best people ask for job the best guy thx toyota More

by Nabeelsaleh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2023

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

May 21, 2023

Dealership Rating
Employee Rating

Super helpful staff, clean shop, easy to do business with. Will return for future work. More

by Melba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andres Rivera

May 22, 2023

Oak Lawn Toyota responded

Thank you, Melba! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

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