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Joseph Cassello
Joseph Cassello at Oak Lawn Toyota

Joseph Cassello | Page 35

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.9
698 Reviews

Dealership Experience

7 yrs, 5 mos

4.9

698 Reviews

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698 Reviews of Joseph Cassello

January 08, 2022

Dealership Rating
Employee Rating

Friendly staff, great service….listened to my concerns and time schedule. Have been a customer since 1984 More

by spee11701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta, Vickie Benson , Frank Nash, Daniel Schnur

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Jan 08, 2022

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

January 06, 2022

Dealership Rating
Employee Rating

Thanks so much for the attention to detail. Joe was great and did a great job. More

by Omar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 06, 2022

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, Omar. We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

January 05, 2022

Dealership Rating
Employee Rating

My salesman John Beris always goes above and beyond for my service needs and sales. More

by Btuno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 05, 2022

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with John and our team here at Oak Lawn Toyota. Juan Vazquez, Service Manager

December 30, 2021

Dealership Rating

Great job on the part of Sal and the rest of the techs. Took care of all the issues I brought in. More

by gsocee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez

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Jan 01, 2022

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

December 24, 2021

Dealership Rating
Employee Rating

Good dealership ni e place to have my 4RUNNER service very nice people and technicians More

by larry.dawkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 27, 2021

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

December 23, 2021

Dealership Rating
Employee Rating

Wonderful people at Toyota oaklawn all ways take all my cars there for services.. best sale and mechanics there, they will make sure and guarantee my Lexus gets the best treatment. This why I go too them.. More

by Jose Falcon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Bill Elvidge, Andres Rivera, Keith Stadler, Sal Gaeta, Alex Ramos, Vickie Benson , Frank Nash, Daniel Schnur

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Dec 24, 2021

Oak Lawn Toyota responded

Jose, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

December 22, 2021

Dealership Rating
Employee Rating

The service was quick, courteous and the service people were very helpful with a connection issue. More

by WILSHARM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler, Sal Gaeta , Vito Dinella

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Dec 22, 2021

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

December 19, 2021

Dealership Rating
Employee Rating

Scheduling was quick and easy, mechanics were great and very informative, customer service at Toyota is the very best, Happy Holidays and keep up the good work!! More

by ANGELAFOSTER39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta, Vickie Benson , Frank Nash, Daniel Schnur

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Dec 20, 2021

Oak Lawn Toyota responded

Thank you for your business and this review, Angela. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Juan Vazquez, Service Manager

December 18, 2021

Dealership Rating
Employee Rating

Excellent service as always! Appreciate the quick turnaround and communication from Joe Cassello! Great work guys! More

by Krystianblewa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Dec 19, 2021

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

December 17, 2021

Dealership Rating
Employee Rating

This is my second oil change and they have told me my car needs nothing it's a 2007 Yaris is that even possible More

by Kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Dec 19, 2021

Oak Lawn Toyota responded

Kate, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

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