Joseph Cassello
Joseph Cassello at Oak Lawn Toyota

Joseph Cassello | Page 34

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

Contact Me
4.9
698 Reviews

Dealership Experience

7 yrs, 5 mos

4.9

698 Reviews

Write a Review

698 Reviews of Joseph Cassello

February 04, 2022

Dealership Rating
Employee Rating

Well it was cold and wet at first I was there for air in tire then I ask them to check my battery but things went quick and nice More

by Netteevans849
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler, Sal Gaeta, Vickie Benson , Frank Nash, Daniel Schnur

Feb 04, 2022

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

January 26, 2022

Dealership Rating
Employee Rating

Very dependable, excellent service , and I never had to wait long when I had an appointment. They explained what my car needed for service. Customer service is great. More

by Mfranolinar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Elvidge

Jan 26, 2022

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

January 21, 2022

Dealership Rating
Employee Rating

Excellent service and open ability for my schedule the person answers all my questions thank you so much very nice work More

by Yeinni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta, Vickie Benson , Frank Nash, Daniel Schnur

Jan 23, 2022

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

January 20, 2022

Dealership Rating
Employee Rating

Service writer was very helpful.Answered my questions Service writer was very helpful. Answered my questions very satisfactorily. Work was done timely. Waiting area was comfortable. More

by TOMK0706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Schnur, Cashiet

Jan 20, 2022

Oak Lawn Toyota responded

Thank you so much for your excellent review, Tom! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

January 18, 2022

Dealership Rating
Employee Rating

From giving the advisor the car keys, I was informed that any questions I had, would be answered via phone text. That also increased my range of freedom. Also, I was updated on the work that I wanted to have More

by CDCPROTECT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez

Jan 19, 2022

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

January 16, 2022

Dealership Rating

Efficient and courteous. I appreciate recommendations for keeping my car in great shape. Cashier is always very professional and friendly. More

by webbjune21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez , Frank Nash

Jan 18, 2022

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

January 14, 2022

Dealership Rating
Employee Rating

They are knowledgeable, polite and efficient. They kept me informed while I waited. Safety protocols were adequate More

by ronnier881
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 16, 2022

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

January 13, 2022

Dealership Rating
Employee Rating

Very friendly and helpful folks throughout the organization. Always accommodating for my schedule. I would recommend them to anyone. More

by paul.hoffmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Vickie Benson

Jan 13, 2022

Oak Lawn Toyota responded

Thank you so much for your kind words, Paul, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

January 10, 2022

Dealership Rating
Employee Rating

Oak Lawn Toyota is always on time and the work is done professionally. Service is exceptional. More

by CLIFF16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2022

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with Joseph and our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

January 08, 2022

Dealership Rating

Keeps us informed, gives great service and gives us the best deals on services, people are the friendliest too More

by Maryshivers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 09, 2022

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, Mary. We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

...
34
...

Dealership Inventory (99 Vehicles)

used 2025 Toyota Camry car, priced at $30,247
2025 Toyota Camry
used
Blue exterior
Automatic
Front-wheel Drive
used 2022 Toyota Corolla Cross car, priced at $27,141
2022 Toyota Corolla Cross
used
Silver exterior
Automatic
All-wheel Drive
used 2022 Toyota RAV4 Hybrid car, priced at $37,512
2022 Toyota RAV4 Hybrid
used
Blizzard Pearl/Midnight Black Metallic exterior
Automatic
All-wheel Drive
used 2024 Toyota RAV4 car, priced at $36,181
2024 Toyota RAV4
used
Ice Cap exterior
Automatic
All-wheel Drive
used 2025 Toyota RAV4 car, priced at $34,330
2025 Toyota RAV4
used
Ruby Flare Pearl exterior
Automatic
Front-wheel Drive
used 2024 Toyota Corolla car, priced at $23,415
2024 Toyota Corolla
used
Pearl exterior
Automatic
Front-wheel Drive