Joseph Cassello
Joseph Cassello at Oak Lawn Toyota

Joseph Cassello | Page 25

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.9
698 Reviews

Dealership Experience

7 yrs, 5 mos

4.9

698 Reviews

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698 Reviews of Joseph Cassello

July 16, 2022

Dealership Rating
Employee Rating

The people are always friendly and professional! The service is great! Never had a bad experience. More

by Mslmari01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2022

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

July 14, 2022

Dealership Rating
Employee Rating

Very communicative, excellent service and excellent customer service ,unbelievable an oil change cheaper in here than ,those quick oil changes companies More

by J.r.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sal Gaeta , Carlos Osuch

Jul 15, 2022

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

July 13, 2022

Dealership Rating
Employee Rating

Great job thanks . congratulations .I will send my friended and relatives to Toyota Oak Lawn 4320 W 95th st More

by Kolevi John kole
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marco Fernandez

Jul 14, 2022

Oak Lawn Toyota responded

Kolevi, Thank you for the kind words for our service department! Joseph, Marco, and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

Jul 14, 2022

Kolevi John kole responded

Thanks

July 13, 2022

Dealership Rating

Always good service, communication, and friendly staff. A nice dealership who takes care of its customers. More

by One
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 13, 2022

Oak Lawn Toyota responded

Thank you! Joseph and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

July 12, 2022

Dealership Rating
Employee Rating

The service was explained and the time to wait was good. I had no cost. More

by hargroveantonier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2022

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! Joseph and our team sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

July 07, 2022

Dealership Rating
Employee Rating

Very professional, customer first attitude The service team respected my time and kept me advised of the status of my car More

by Mike D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2022

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

July 06, 2022

Dealership Rating
Employee Rating

I have been bringing my Toyotas for service to Oak Lawn Toyota since 1994. I have always received great service, honest and knowledgeable assessments regarding any possible issues my cars have had. The ser More

by Irishmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2022

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again! Juan Vazquez, Service Manager

July 01, 2022

Dealership Rating
Employee Rating

I have an emissions issue and have been back three times for the same issue. More

by Km
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Sal Gaeta

Jul 04, 2022

Oak Lawn Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Juan Vazquez, Service Manager

June 29, 2022

Dealership Rating
Employee Rating

I have full confidence in Oaklawn Toyota’s Service department. It’s worth the drive every time. More

by petrizzo3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2022

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

June 28, 2022

Dealership Rating
Employee Rating

It’s always good prompt on time responsible, good communication, I trust them, And I will recommend this dealership to Anybody. More

by Edita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2022

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

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