Joseph Cassello
Joseph Cassello at Oak Lawn Toyota
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Joseph Cassello | Page 2

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.8
676 Reviews
4.8

676 Reviews

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676 Reviews of Joseph Cassello

March 07, 2024

Dealership Rating
Employee Rating

The Service Department is friendly, organized and competent. Travis is very detailed oriented. My Highlander is still going strong with over 225,000 miles, thanks to Travois’ care. He save me thou More

by Michelle
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 07, 2024

Oak Lawn Toyota responded

Thank you, Michelle, for your business and this review. We're happy to hear that Travois and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

February 22, 2024

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I've been receiving Great service from Oaklawn Toyota since 1989, Tuesday I received the same Great service, 2024. More

by uskate2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 23, 2024

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

February 16, 2024

Dealership Rating
Employee Rating

Nearby to home. Nice ppl to work with and communication as you wait is nice. More

by sally0266
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Recommend Dealer
Yes

Other Employees Tagged: Geri olejarz

Feb 16, 2024

Oak Lawn Toyota responded

It's great to hear that we were able to help you out, Sally. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

February 16, 2024

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Employee Rating

The work that was done was fine. I feel Oak Lawn Toyota has been upfront. However, I had a 9:00a.am. appointment and my car was parked in the used car area. Is this routine? I realiz More

by Mike@1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 16, 2024

Oak Lawn Toyota responded

Thank you for your review, Mike. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

February 11, 2024

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I am a very pleased repeat customer- Only two new cars in many years. I keep cars a long time, so I work more with the Service group. I have excellent and prompt service and have full trust in the quality of More

by abcanning
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Feb 12, 2024

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

January 28, 2024

Dealership Rating
Employee Rating

My Mom and I purchased my 2008 Corolla at this location. Whenever it needs repairs this is the only place I feel comfortable with to do the RIGHT Job. Joe Cassello is my only point of contact. He feels like More

by Sandra L Austin
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2024

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joe and our team, and we look forward to working with you again. Juan Vazquez, Service Manager

January 26, 2024

Dealership Rating
Employee Rating

Joe has helped Me and My Daughter on numerous occasions. He and the staff there make Me feel valued and that They’re not trying to rip Me off and They have speedy service. Highly Recommend! More

by D. Bunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2024

Oak Lawn Toyota responded

We are very happy to hear Joe provided you and your daughter with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

January 15, 2024

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Employee Rating

Fast efficient and very helpful in explaining what needs to be done and what else needs to be checked out More

by nikkijane44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2024

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

January 11, 2024

Dealership Rating
Employee Rating

Courteous, friendly and fast service. Kept me updated on progress. Even though my appointment was the next day, there was no hassle More

by queen_lowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2024

Oak Lawn Toyota responded

We are very happy to hear Joseph provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

January 02, 2024

Dealership Rating
Employee Rating

Bob & Joe were very pleasant to work with. They were upfront and straightforward throughout the whole process, Sales & Service. Definitely will be back. More

by BOBSPEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Spee

Jan 02, 2024

Oak Lawn Toyota responded

Bob, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bob and Joe met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

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