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Joseph Cassello
Joseph Cassello at Oak Lawn Toyota

Joseph Cassello | Page 14

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.9
698 Reviews

Dealership Experience

7 yrs, 5 mos

4.9

698 Reviews

Write a Review

698 Reviews of Joseph Cassello

February 22, 2023

Dealership Rating
Employee Rating

The service is exceptional and there are never long wait times. The staff is very courteous and friendly. More

by MNICOLOSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2023

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

February 20, 2023

Dealership Rating
Employee Rating

Oaklawn toyota is awesome and have been since the very first day I stepped in More

by chiekezie2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Sal Gaeta, Vickie Benson, Rick Miller, Marco Fernandez, Travois Powers , Lauren Kelly

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Feb 20, 2023

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

February 19, 2023

Dealership Rating
Employee Rating

Best place to purchase a car. Sales staff (Bob) always very helpful. Purchase all my vehicles here. More

by KLSTOPKA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Spee, Marty Maggio , Mark Girlich

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Feb 19, 2023

Oak Lawn Toyota responded

Thank you so much for your kind words for Bob, and for taking the time to leave us this wonderful feedback! John Carnivele, General Manager

February 18, 2023

Dealership Rating
Employee Rating

I always have a pleasant experience when I bring my car in for service. The staff is very professional More

by dlmbuckley29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 18, 2023

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

February 11, 2023

Dealership Rating
Employee Rating

My visits have always been pleasant and I always feel very satisfied with my services. More

by driamarrj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 12, 2023

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

February 10, 2023

Dealership Rating
Employee Rating

Nice friendly staff. Always helpful. I get my appts scheduled right away and my car is always ready in a timely manner. Joe and all the service writers are great and exp More

by Gk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sal Gaeta , Frank Nash

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Feb 10, 2023

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

February 04, 2023

Dealership Rating
Employee Rating

Never had a problem with the service department since 1993! The cashier was great and came to find me after I left my keys on the counter.. More

by jklmoesle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 05, 2023

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

January 30, 2023

Dealership Rating
Employee Rating

Great service paid attention to detail Was very professional, and considerate of my time great job More

by theresa6503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco Fernandez

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Jan 31, 2023

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team, Theresa. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

Jan 31, 2023

theresa6503 responded

My pleasure I’ve only been doing business with you since 2007. This is my second Toyota and I just love the service that you guys give I refer you a lot of business.

January 30, 2023

Dealership Rating
Employee Rating

The customer service is excellent. Everyone is friendly, and the technicians are thorough in explaining what repairs you need and giving you options before they move forward. More

by jenluvert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 30, 2023

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

January 26, 2023

Dealership Rating
Employee Rating

Your service department people are exceptional. We've been dealing with Oak Lawn for over 20 years. Very pleased. More

by Theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler, Marco Fernandez , Frank Nash, Carlos Osuch

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Jan 26, 2023

Oak Lawn Toyota responded

Theresa, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

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