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Joseph Cassello
Joseph Cassello at Oak Lawn Toyota

Joseph Cassello | Page 13

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.9
698 Reviews

Dealership Experience

7 yrs, 5 mos

4.9

698 Reviews

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698 Reviews of Joseph Cassello

March 19, 2023

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Employee Rating

The service was good. Love it. Thank you Joe each time I visit Toyota it's amaze me how good the service is. More

by BERNICEE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 19, 2023

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota, Bernice, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

March 18, 2023

Dealership Rating
Employee Rating

Toyota of. Oak Lawn is the best in the business. I brought my car in before the appointment time and they took the car in serviced it and.called be lickity split More

by dkoonce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 19, 2023

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

March 17, 2023

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Employee Rating

Always great service when you come here for service and everyone is so knowledgeable and polite More

by Cmmc03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 19, 2023

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

March 14, 2023

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Employee Rating

I had 2 Prius in service appointment was fast service great recomemd to people to use ur dealership More

by walterzubricki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 15, 2023

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

March 13, 2023

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Employee Rating

This dealership has won many many awards over the years for service and sales. It's honest and offers the best prices. I will continue to go to Oak lawn Toyota. More

by Blackconservative
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sal Gaeta, Vickie Benson, Ken Bickness, Jose Brito, Oscar Garibaldi, JJ Juarez, Marco Fernandez, Juan Hernandez , Frank Nash

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Mar 14, 2023

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

March 03, 2023

Dealership Rating
Employee Rating

Very knowledgeable about the services provided. Very good customer service. I can see myself bringing my vehicle back for any future services. More

by Dalonewolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sal Gaeta, Vickie Benson, Ken Bickness, Jose Brito, Oscar Garibaldi, JJ Juarez, Marco Fernandez, Juan Hernandez

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Mar 05, 2023

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

March 02, 2023

Dealership Rating
Employee Rating

Honest good service not overly priced not trying to sell you something you don't need. More

by donaldhoth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 03, 2023

Oak Lawn Toyota responded

Donald, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

March 02, 2023

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Employee Rating

Joe and the service team was courteous and respectful while going the extra mile to achieve a reasonable solution. More

by Satisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Nash

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Mar 03, 2023

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with Joseph, Frank, and our service team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

March 02, 2023

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Employee Rating

We have been customers since 1992. Never had a problem with salesmen or service. Take away the 15% up charge and I will buy a new car! More

by kendonnajen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominik Gibek , Steve Barrix *****

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Mar 03, 2023

Oak Lawn Toyota responded

Ken, It's great to hear that Joseph, Steve, and Dominik were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

March 01, 2023

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Employee Rating

The staff is courteous and keeps you informed about the status of your car while you’re waiting for service. More

by Karen M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 01, 2023

Oak Lawn Toyota responded

It has been a pleasure serving you, Karen. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

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