Joseph Britton | Page 2

Joseph helped resolve my issues with a great attitude and knowledge of what I needed! knowledge of what I needed! More

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Gosh ford love there service my car runs like new now. Would definitely come back. Would definitely come back. More

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Joseph communicated well and kept us in the loop whole our Escape was in for service. our Escape was in for service. More

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Service was completed in a timely manner. I was also informed of the near term service requirements. I was also informed of the near term service requirements. More

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Joseph is a terrific service specialist and we genuinely appreciate all the help he has been to us. Wonderful job. Thanks Joe! appreciate all the help he has been to us. Wonderful job. Thanks Joe! More

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Outstanding service,service representatives,timely service,knowledgeable representative,respectful, a professional group of people,thank you all. service,knowledgeable representative,respectful, a professional group of people,thank you all. More

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I brought my vehicle in for the first time to get oil change and two recalls done. They told me it would take one day at the end of the first day. They called me and said they would need a second day. Yo change and two recalls done. They told me it would take one day at the end of the first day. They called me and said they would need a second day. You offered me a rental vehicle, but I didn’t need a rental vehicle For one day On the second day, he called me and said my vehicle was complete ready for pick up. I asked him for transportation from my home to the dealership but they said no we don’t go to Canyon Lake is too far from our dealership had no way to get there so I got a Uber, but you offered me a rental car but you didn’t offer me a ride. I don’t understand that you say you have good customer service but you offer car but you don’t offer me a ride I think the rental car would be more expensive than a ride to your dealership, so what is telling me is that customer service only works when the customer come to you and you don’t go to the customer so now I have to make a decision do I have you work on my vehicle or do I have another dealership work on my vehicle? More

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After an oil change my truck was not washed and ended up dripping a lot of oil onto my driveway, which I had to scrub clean. I left messages asking for Joseph to address the situation and he never got back dripping a lot of oil onto my driveway, which I had to scrub clean. I left messages asking for Joseph to address the situation and he never got back to me More

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Great service. Great Team! Always work to answer your car concerns, and meet your needs. Great Team! Always work to answer your car concerns, and meet your needs. More

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We have always been pleased with the customer service from the Service Department at Gosch Ford from the Service Department at Gosch Ford More

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