Joseph Britton

Joseph and the crew did another great job correcting an issue with the front driver side suspension. Yah!!! No more rattles going over small road imperfections. Now it's a good solid feeling. I will conti issue with the front driver side suspension. Yah!!! No more rattles going over small road imperfections. Now it's a good solid feeling. I will continue to work with Gosch Ford Service. More

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Great service! Leased ford explorer (Carlsbad dealership) broke down outside Temecula. Called Joseph at Gousch dealer and they were able to review, fix and get me b Leased ford explorer (Carlsbad dealership) broke down outside Temecula. Called Joseph at Gousch dealer and they were able to review, fix and get me back on the road. More

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Was an overall ok experience. I had an appointment at 8:45am and dropped off the car to be looked at 2:45 I received a text stating they were needed for to the next day for the di I had an appointment at 8:45am and dropped off the car to be looked at 2:45 I received a text stating they were needed for to the next day for the diagnosis. I understand the dealership looked busy but if the diagnosis wasn’t going to be available that day why not just scheduled the vehicle for the day it would be able to be looked at. I brought it early morning I understand if it was a later appointment but an early morning appointment? My child's car seat was in the back seat, which put us in a bind to get a new one. I’m not asking for any compensation but if I was informed in the beginning it wasn’t going to be seen I would have rescheduled for another day. I brought the car for a windshield wiper issue. The diagnosis was that the wipers were installed incorrectly. I myself have never taken the wipers mechanism off at all since I bought the car at the ford dealership. In synopsis service was “ok”, to answer the question of would I recommend the dealership to others, likely not. More

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I love that Gosch Ford has the amazing service of Oil Changes for Educators! They are always so helpful and go above and beyond to assist. Changes for Educators! They are always so helpful and go above and beyond to assist. More

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Great customer service! Joseph was kind and very helpful. I would highly recommend them in the future. Joseph was kind and very helpful. I would highly recommend them in the future. More

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I didn’t purchase my truck at Gosch Temecula Ford, but I brought it in for service ahead of a three-week RV road trip—and I’m glad I did. I spoke with Joseph in the service department, who told me he’d get brought it in for service ahead of a three-week RV road trip—and I’m glad I did. I spoke with Joseph in the service department, who told me he’d get back to me with an estimate in 5–10 minutes. Sure enough, he followed through promptly, even texting when I missed the call. From there, everything went smoothly. Joseph was friendly, communicative, and made the whole experience easy. I left with my truck road-ready, a few car wash vouchers in hand, and a strong sense that this is where I’ll be bringing my truck again next time it needs service. Highly recommend—especially if you’re prepping for a trip and want peace of mind. More

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Issues with the pickup and delivery service, issues with the service department not knowing which parts to install. This dealer is a joke. Do not take your ford here. the service department not knowing which parts to install. This dealer is a joke. Do not take your ford here. More

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I love Gosch Ford's service department. They take great care of my car, and me too. Joseph is a great service advisor. He keeps me well informed of what's going on with my car. I really They take great care of my car, and me too. Joseph is a great service advisor. He keeps me well informed of what's going on with my car. I really enjoy their pick up and delvery service. More

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I’ve been wanting to find a new dealership for a while now for service. Definitely happy with my first experience and will be coming here from now on. now for service. Definitely happy with my first experience and will be coming here from now on. More

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I had an appointment for smog on Monday; no one called me to let me know the smog person had called in sick. So I had to be rescheduled for Tuesday. to let me know the smog person had called in sick. So I had to be rescheduled for Tuesday. More

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