Jose Guerrero | Page 2

Great customer service is a hallmark of this dealership I just bought a 2018 Toyota Highlander and had the most pleasant and satisfying experience with A-1 Toyota in New Haven. This is the second Highlande I just bought a 2018 Toyota Highlander and had the most pleasant and satisfying experience with A-1 Toyota in New Haven. This is the second Highlander I bought from them so I went in looking for a fair trade in and a good quality upgrade. I was not disappointed. From the welcome greeting at the door and meeting Jose Guerrero, the sales consultant, who showed me the new vehicles and helped me select the car that was right for me, I felt I was working with a knowledgeable expert who knew the details and new features of the vehicle. They offered me a fair trade for my trade-in and I was so surprised that I was stepping up to a newer vehicle and, after the trade, my payment was actually going down. The financing process was expedited efficiently with Paul Wright assisting me. And then at delivery time, Jose expertly worked with me to show me what I needed to know to set up the Highlander at delivery. And finally, just before I drove away, the sales manager came out to make sure I was 100% satisfied before I drove away. This is as well-oiled a machine as one can find when it comes to buying a new car. Great experience. More

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only place to buy a toyota no pressure, no haggle, outstanding sales people, very professional. explain what you want and thats what you get. any suggestions from the staff is f no pressure, no haggle, outstanding sales people, very professional. explain what you want and thats what you get. any suggestions from the staff is for your own good,if they can improve on what you want they'll tell you why and i recommend them totally More

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Great experience Both Jose Guererro and Frank Nieves were very thorough with explaining everything to me. I was very please with their professionalism and how nice the Both Jose Guererro and Frank Nieves were very thorough with explaining everything to me. I was very please with their professionalism and how nice they were. I also liked the fact that I did not feel pressured into any decision. Great place and great people with great customer service. More

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By far the best and most amazing experience! Walking into A-1 Toyota in Amity New haven was the best thing me and my family has done. This sales man to managers were phenomenal ! They were not gr Walking into A-1 Toyota in Amity New haven was the best thing me and my family has done. This sales man to managers were phenomenal ! They were not greedy for a sale but wanted to help and put me in the car that I would feel the most safe and comfortable in. The people there were so kind and every person I encountered had an uplifting personality and knowledgeable ! It was fun, easy and eventful ! theres was no surprises in leasing documents, very straight forward with pricing and they made sure to meet my every need and want for a new car. It didn't matter if they stayed past their ending shift hours to help me and my family. This is our second car leasing from there and we are over whlemed with joy and satisfaction. Thank you A-1 Toyota and your lovely team ! More

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