Everyone at the dealership was incredibly helpful. Jordan Dore helped me over the course of 6 months while we sorted out the details of buying 3 new vehicles, one for myself, for my girlfriend, and for my Mom. Tyler Kick in financing helped make everything go as smoothly as possible. Thanks to everyone at the dealership!
"In and out, done"
Went in to purchase a pickup for ny company fleet, found the right vehicle, negotiated a quick sale and drove it off the lot. Price was reasonable enough and service was great.
The only concern I have is with the final release of the vehicle and the dealer's policy of not filing the tank full for a new vehicle purchase. This seemed really bush league and a petty attempt at cost savings. Jordan was apologetic about it and seemed like a penny pinching move to pass on to the customer.
- New car
Five stars all around Excellent customer service, quality of work, friendliness, price, good knowledge of the vehicles and selection, ability to answer questions, comfortable atmosphere.
"Great Inventory with Competitive Pricing out of the Gate. "
- Ranger Guy
I emailed 5 dealers all looking for prices on the new 2019 Ranger. They all got back to me the next day but Sherwood Ford took an interesting twist by emailing me a video walk through on the vehicle in question. I course, I had seen the truck already but this was an excellent way to introduce the sales person (Jordan) to the customer. When I arrived, Jordan was on holidays and Jerry Alder took over and worked hard to get up to speed and get me what I wanted.
The 2nd bonus was they gave a good price to start with. I had done my homework and knew the range of prices out there and how much profit they would be making. The other dealers were $2000 higher or didn't want to give me a price until i came in which was a red flag ( I live 2 hours away).
We did run into some issues but they quickly tried to solve all of them. Since it is a new model, accessories had limited available but they managed to work to solve my needs. There was some pain due the number of trips I made since I live 2 hours away but most people buy closer to home so shouldn't be a problem. (My local dealer doesn't work hard for their business so i didn't even try). A few trips later and they got everything done. They paid for my rental on the days I had to come in to get accessories installed and even topped up my tank!
"F-150 platinum "
Great dealership, Jordan was a pleasure to deal with. Have already received a follow up call to see if we are happy with the unit and if anything more they can do.
"Knowledgeable and helpful without the pressure to buy!"
Usually I dread looking for a new vehicle, pushy salespeople and paying too much! But my experience at Sherwood Ford really changed that and I will go back there for my next vehicle. Everything was easy, information was upfront and fast, and I didn’t feel pressured at all! I got my new vehicle for a good price in my comfort zone and they threw in some extras! Everyone I encountered that worked there was very friendly as well! Jordan (salesman) was efficient and clear with everything and even walked me through all the gadgets in my vehicle (technology). I recommend Sherwood Ford for sure!
Good inventory, honest people, accommodating service. Definitely a dealership to consider. Layout of their lot is quite nice, and employees always willing to help out.
"Amazing service with very friendly staff."
- Happy New Ford Escape Owner
My experience buying a new vehicle at Sheerwood Ford was a very good one from the second we walked onto the lot until now, a couple of weeks later. I'm one of those people that if someone tries to pressure me in order to get a sale. I will leave and buy what I'm looking for somewhere else. At no point did I feel pressured. Jordan was very knowledgable and friendly. Ali made the purchasing process easy and quickly. The service was top notch and I highly reccomend Sheerwood Ford to anyone looking for a vehicle.
Went above and beyond with the customer service. Great environment and very outgoing. I would recommend this dealership to anyone looking to buy a vehicle.
Very welcoming! Had a great experience when purchasing my vehicle and have nothing but great things to say. Made the process easy and simple. Definitely recommend when purchasing your next vehicle.