Jonny Pham
Jonny Pham at Mercedes-Benz of Sudbury

Jonny Pham | Page 25

Product Specialist

Mercedes-Benz of Sudbury

141 Boston Post Road Rte. 20
Sudbury, MA 01776

5.0
916 Reviews
5.0

916 Reviews

Write a Review

916 Reviews of Jonny Pham

May 28, 2024

Dealership Rating
Employee Rating

Jonny is nothing short of amazing . He is so bright, exceedingly professional, charming and patient. I was disappointed with the rest of my experience. Jonny is the definition of integr More

by Susanshoge
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
May 29, 2024

Mercedes-Benz of Sudbury responded

Susan, thank you for the review. We're so glad you enjoyed working with Jonny, but are disappointed to hear that the rest of your experience didn't meet the same high standards. If you're willing, I would appreciate the opportunity to get some additional feedback from you - would you please consider contacting me directly at your earliest convenience? Thanks again, Fahad Arshad - General Manager - farshad@herbchambers.com

May 29, 2024

Susanshoge responded

I want to thank Jonny for his professionalism.

May 27, 2024

Dealership Rating
Employee Rating

After a very unpleasant experience with the sales team, management got involved and made things whole, but considering you are entering mercedes, this was not the expected. The dealership has an excellent More

by Thomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 28, 2024

Mercedes-Benz of Sudbury responded

Thomas, we appreciate your feedback and are glad to hear that Johnny was able to assist you with the electronics. We'll certainly take your comments into consideration as we strive to improve our purchasing experience. Thank you for sharing!

May 25, 2024

Dealership Rating
Employee Rating

We purposely went back to Charles when I was ready to replace my 2016 GLS 450. He is the best around! More

by Lisa
Recommend Dealer
Yes

Other Employees Tagged: Charles Scrymgeour

May 27, 2024

Mercedes-Benz of Sudbury responded

Lisa, we're delighted to hear that Charles provided you with an excellent service! Thank you for choosing Mercedes-Benz of Natick again. Have a great ride!

May 23, 2024

Dealership Rating
Employee Rating

Knowledgeable and patient, an excellent combination to go through all the technical know-how I needed More

by Heidi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Tang

May 24, 2024

Mercedes-Benz of Sudbury responded

Heidi, we're delighted to hear that our team provided you with knowledgeable and patient service at Mercedes-Benz of Natick. Thanks for the kind words!

May 23, 2024

Dealership Rating
Employee Rating

Jonny provided excellent “concierge service” in orienting me with my new GL 450 E! Not only did he cover the basics, but highlighted many areas I might never have looked at or realized were there. In our adv More

by carolfassino
Recommend Dealer
Yes

Other Employees Tagged: Howard Rosenberg , Luis Aguasvivas

May 24, 2024

Mercedes-Benz of Sudbury responded

Carol, it's wonderful to hear that Jonny and Howard provided such exceptional service during your purchase at Mercedes-Benz of Natick. We're also glad Luis has consistently taken great care of you over the years. Enjoy your new GLE 450 Hybrid!

May 20, 2024

Dealership Rating
Employee Rating

So grateful that Sarah scheduled an appointment with Johnny. He was amazing and showed me a million things I did not appreciate about my vehicle More

by JH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sharon Tyler, Yatin Kamble , Dan Kristoff, Sara Prince, Nick Scherer

May 21, 2024

Mercedes-Benz of Sudbury responded

We're glad to know that Sarah and Johnny were able to assist you in understanding your vehicle better at Mercedes-Benz of Natick. Thanks for the positive feedback!

May 18, 2024

Dealership Rating
Employee Rating

Jonny is extremely knowledgeable and very patient as he helped us undertand the all the details of our new car. I highly recommend asking for him if you have any questions related to your car. He spent a l More

by eamichaeli
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Howard Rosenberg

May 20, 2024

Mercedes-Benz of Sudbury responded

Eamichaeli, it's great to know that Jonny was able to assist you in understanding all the details of your new car at Mercedes-Benz of Natick. We appreciate your recommendation and we're here if you have any more questions!

May 18, 2024

Dealership Rating
Employee Rating

I had a wonderful experience with Jonny, he was extremely helpful and very knowledgeable and cool to work with. I recommend Jonny to every Mercedes-Benz owner! More

by Dhuard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 20, 2024

Mercedes-Benz of Sudbury responded

Hi Dhuard! We're delighted to know that Jonny provided you with a wonderful experience at Mercedes-Benz of Natick. We appreciate your recommendation and look forward to assisting you in the future!

May 14, 2024

Dealership Rating
Employee Rating

Jonny Pham provided outstanding service. He Is pleasant and very helpful. I have had my car for five years already and had never been able to deal with the technology in my car. Jonny was t More

by ccahill
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2024

Mercedes-Benz of Sudbury responded

Christine, we're so glad to know that Jonny was able to help you understand the technology in your vehicle! It's always our goal at Mercedes-Benz of Natick to provide outstanding service and make things as clear as possible for our customers. Thanks for sharing this positive feedback!

May 13, 2024

Dealership Rating
Employee Rating

Jonny is extremely knowledgable and a fantastic teacher! It was so helpful to have him give us a tutorial. He was very patient and thorough. I can't recommend him enough! More

by shelleyfield415
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vito Argote

May 14, 2024

Mercedes-Benz of Sudbury responded

Hi Shelly! We're so glad to know that Jonny was able to provide you with a thorough tutorial at Mercedes-Benz of Natick. We appreciate your recommendation and we'll make sure he gets the recognition he deserves!

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