Jonathan Frisby | Page 104

My First Subaru I'm 64 years old and have bought a number of new cars in my life. Porches, MB, BMW, VW, Mazda, Lexus, Honda. In all the buying experences I've had, no I'm 64 years old and have bought a number of new cars in my life. Porches, MB, BMW, VW, Mazda, Lexus, Honda. In all the buying experences I've had, none have come close to my experience at Sport Subaru. I bought a 2017 Outback and I came away with 2 great wins. First I have a great car with the Outback. (sold my Lexus RX350 2015). Second I had the best car buying experience in my life. Nothing that I have encountered in the past comes close to Sport Subaru and the sales team. My wife and I went there last Sunday to test drive the Outback, before we got to the door a man meet us outside with a smile and a handshake. Trevor Jeffery is who we meet. Told him we wanted to drive a Outback and in less than 5 min. He had one out front next to my Lexus and said, you and your wife take it for a test drive. Before we left I asked to work some numbers for the car, (told him what I wanted). When we came back we sat down at his desk, He showed me the invoice and msrp, and said this is your number. I looked at number and said, how soon cam I pick it up? I have my new car in the driveway and a big smile. I can't believe how easy, how nice and professional my buying experience was. Thanks Trevor and Sport Subaru for making my Christmas on this past Saterday . More

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Terrific Team Work This was the easiest car purchase ever! we have been in contact with Alejandra Quintero. for a few days and when we arrived she was ready with the ke This was the easiest car purchase ever! we have been in contact with Alejandra Quintero. for a few days and when we arrived she was ready with the keys for us to test drive the 2015 Forrester. When Ms. Quintero didn't know the answer to a question she found a team member who could answer it. Mr. Soto and Mr. Frisby were very efficient in helping close the sale. We would definitely consider this dealership in the future and recommend Sport Subaru in Orlando to our friends and family. Thank you so much! Luis & Marilyn Diaz More

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Happy 2 Car Customer Went out to buy two cars and had zero hang ups. Andrew the salesman was straight forward and 0 BS. The sales manager (Ted I think) made things really Went out to buy two cars and had zero hang ups. Andrew the salesman was straight forward and 0 BS. The sales manager (Ted I think) made things really easy. This dealership is different than most. Visit them and you won't be disappointed! More

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Forester 2017 Excelente atencion de Alejandra Quintero, muy amables, buen trato, para hacer el negocio no fue traumatico como en cualquier otro Dealer, eso me parec Excelente atencion de Alejandra Quintero, muy amables, buen trato, para hacer el negocio no fue traumatico como en cualquier otro Dealer, eso me parece que es un punto a favor de la vendedora ya que por lo general los vendedores juegan con el tiempo de los clientes. More

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Outstanding We went to Sport Subaru to test drive a Forrester. We left with a Subaru Forrester 2.5i, 3 hours later. James Menzies and Jonathan Frisby made it ver We went to Sport Subaru to test drive a Forrester. We left with a Subaru Forrester 2.5i, 3 hours later. James Menzies and Jonathan Frisby made it very easy to purchase my car. And it was enjoyable. They are Very Personable. I had been to SEVERAL other dealer that week and Sport Subaru was by far the BEST of all I dealt with. No hard sale! Loved It! Serisa Blackmer was introduces to me the day I bought my car, in the service department. I made an appointment, for the special coating to be put on my car. When I arrived a week later for my appointment, she had everything ready to go. I was in and out in 10 minutes with a loaner car. More

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Amazing people and a great experience I had a great experience for my first time buying a car and not because everything went smoothly. I ran into a million problems but all because I came I had a great experience for my first time buying a car and not because everything went smoothly. I ran into a million problems but all because I came unprepared and ran into a lot of obstacles. Martin and Jonathan spent all day helping me get it sorted and looking at all options to make it work. They were helpful, kind and humorous through out the entire thing and made a long, boring process really enjoyable. Plus I love my car! More

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Outstanding customer experience. When you open a dictionary under customer experience you'll see Sport Subaru! They did it all, from the little things (coffee & snacks) right up to t When you open a dictionary under customer experience you'll see Sport Subaru! They did it all, from the little things (coffee & snacks) right up to the part I never liked... the deal. Truly, a agreeable and satisfying 2 hours. James Menzies, my sales consultant, is a true professional in every aspect of his job. He made sure I understood how everything on the car functioned, treated me with the utmost respect and listened and acted appropriately to all my concerns. I could not have had a better sales experience! Finance consultant, Jonathan Frisby, is the consumate professional who had me on the road in less than an hour. More

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Great experience! This was the best experience of buying a Forester. Martin DeSalterain was the best!! He made the whole thing easy and answered all our questions. He w This was the best experience of buying a Forester. Martin DeSalterain was the best!! He made the whole thing easy and answered all our questions. He was kind and very pleasant to do business with. Jonathan Frisby made the financial end of the process a breeze. He made us feel very comfortable. Thank you so much! More

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New car Love the new Outback. Alejandra Quintero and the team made the purchase a pleasure. No pressure or hassle. Made what I considered a good deal and woul Love the new Outback. Alejandra Quintero and the team made the purchase a pleasure. No pressure or hassle. Made what I considered a good deal and would recommend to my friends or family. More

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Not your typical car dealership. Pleasantly surprised! My husband and I had such a great experience here with James, Orlando and Jon Frisby in finance. When we first arrived on Friday, James greeted us out My husband and I had such a great experience here with James, Orlando and Jon Frisby in finance. When we first arrived on Friday, James greeted us outside. We initially has no intention of purchasing a car, in fact we were just coming to look at the Outback. James did not rush us or blow us off because we weren't planning on purchasing, but rather took time showing us several different models and even sat down with us and talked numbers. We continued to apologize and thank him for working with us even though we weren't planning on purchasing, but he reassured us that it was fine and to not worry. Once we sat down and started to talk numbers, he was very responsive to our financial needs and wasn't trying to push anything on us. Contrary to our plans coming in, we became increasingly interested in a specific car and started to consider making a purchase. In stead of wasting time bouncing numbers back and forth, he asked us what our max payment was, went and spoke with Orlando and came back with a deal that worked. This dealership really proved to be a no BS dealership which in turn saved everyone tons of time. We had made previous plans for that Friday night and weren't able to complete to deal with enough time, so we put down a deposit and asked if we could come back on Sunday. James informed us that Sunday was his day off, but would come in and close the deal with us. That in itself was over and above what we have experienced at other dealerships. He referred us to Jon Frisby in finance and the great experience just kept on giving. He crunched numbers and worked deals with us until it was perfect, making sure that we were leaving with the best bang for our buck. After spending about 30 minutes with Jon, we finished up and were sent off to our new vehicle. James greeted us and again went over all the features of our new vehicle and made sure we felt confident with everything. In our deal we purchase the Zurich protections, and days after us purchasing the car, James is still working with us to get in and out with as little inconvenience as possible. We have never been huge fans of car dealerships, and from the stereotype, who would be. But these guys proved us wrong. It was such an incredible experience. Every time we come in, it feels like we are seeing friends. How awesome is that?! More

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