John Seremetis

They did a great job and quick and fast got me out in one hour hour More

by ABRESTIANO Verified Customer Verified Customer

Report | Print

Always a pleasant experience. Alex (GM) is always accommodating and the Service Department is always on point Alex (GM) is always accommodating and the Service Department is always on point More

by debbin1 Verified Customer Verified Customer

Report | Print

I recently brought my truck in for some warranty repairs, and those were handled quickly and efficiently. While I was there, I asked about upgrading my tires. Jim in the service department was very helpful w and those were handled quickly and efficiently. While I was there, I asked about upgrading my tires. Jim in the service department was very helpful walking through the options, and we decided on a set that the technicians installed that day. After picking up the truck, I immediately noticed severe shaking at highway speeds (around 62 MPH and above), and the alignment felt off. I contacted Jim, and he asked me to bring the truck back so they could take another look. After reviewing the issue, they determined they did not have the proper equipment to balance those particular tires and sent them to another dealership. Unfortunately, when I got the truck back, the shaking was still just as bad. I then scheduled a road force balance with another dealership that specializes in balancing larger tires. After working through the tires, they were able to correct the issue and get the truck driving properly. I contacted Peter, the service manager, explained what happened, and he told me to move forward with the fix and bring him the invoice. As promised, he agreed to reimburse me for the cost. The process overall was time-consuming and frustrating, and I certainly wish it hadn’t happened. That said, both Jim and Peter were professional and worked with me throughout the situation until it was resolved. We all agreed that tires of this size may be better serviced at a location equipped with the proper road force balancing equipment. While the situation was aggravating, I do appreciate the service team standing behind the issue and making it right in the end. More

by JARROD.H.SNELL Verified Customer Verified Customer

Report | Print

The staff is Knowledgeable, understanding, and quick! Entire experience is stress free! Thanks so much! Entire experience is stress free! Thanks so much! More

by tomatobest Verified Customer Verified Customer

Report | Print

My car was at service for a few days and the only thing that was done is oil change. I asked to see the other liquids level but no one have done. Kaş time my car spend 3 weeks for windshield change I took that was done is oil change. I asked to see the other liquids level but no one have done. Kaş time my car spend 3 weeks for windshield change I took my car after three weeks with broken glass. More

by seyran Verified Customer Verified Customer

Report | Print

This was my second service that I had Woburn Cadillac do! They make the process very simple and are very quick! They make the process very simple and are very quick! More

by matty7 Verified Customer Verified Customer

Report | Print

Always was great service of Calonial Cadillac. They always go above and beyond. I would highly recommend to anybody. They always go above and beyond. I would highly recommend to anybody. More

by JAMES@RHINOMA.COM Verified Customer Verified Customer

Report | Print

This dealer is amazing! They make the purchasing and leasing very easy and understand the customer's time. They are also very friendly and willing to assist. This is my go t They make the purchasing and leasing very easy and understand the customer's time. They are also very friendly and willing to assist. This is my go to dealer for all Cadillacs More

by heather75 Verified Customer Verified Customer

Report | Print

I was very pleased with all the personal how they treated me in a very timely fashion.i will recommen thrm yo my family and friends. me in a very timely fashion.i will recommen thrm yo my family and friends. More

by rlb1455 Verified Customer Verified Customer

Report | Print

Dave did an exceptional job. service was excellent. Staff went beyond my expectations to accommodate me service was excellent. Staff went beyond my expectations to accommodate me More

by Paul@gogallagher.com Verified Customer Verified Customer

Report | Print