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John Ruper
John Ruper at Ken Ganley Ford Parma

John Ruper | Page 6

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
370 Reviews
4.7

370 Reviews

Write a Review

370 Reviews of John Ruper

October 03, 2025

Dealership Rating
Employee Rating

Kristy was a pleasure to work with. She put effort into searching for the vehicle we wanted that they did not have in inventory. We are very pleased with the vehicle and definitely reco More

by gordonvink2011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, Kristy Tomcho

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Oct 03, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 03, 2025

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Employee Rating

Pam Ford was great. Finance screwed me out of my 2024 end of year rebate. More

by msamybradley5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Pam Koglman, Nick Feruito, Tracy Sapienza

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Oct 07, 2025

Ken Ganley Ford Parma responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Oct 07, 2025

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 03, 2025

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Employee Rating

George was great, his sales manager was low pressure. Pretty easy as far as a purchase goes IMHO. More

by bobmagee425
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: George Bode

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Oct 03, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

September 18, 2025

Dealership Rating
Employee Rating

Never receive my paper work of the work that was done everyone was great there.class act.thanks. More

by fkschmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Voloschuk , Matt Newman

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Sep 18, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

September 10, 2025

Dealership Rating
Employee Rating

John and Bob were incredible. I would recommend Ken Ganley Parma to all my friends and family. I appreciate all they did for me. More

by SEASHELL0316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, Bob Scheatzle

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Sep 10, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 06, 2025

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Employee Rating

John Ropper runs a good shop unfortunately the problem I brought my truck in for was not resolved though they did perform 2 software recalls I had on my truck More

by Brian
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Dylan Yavorsky

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Sep 07, 2025

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

September 06, 2025

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Employee Rating

Great experience from initial text drive to delivery of vehicle. Would recommend to my friends and family. More

by kayvikki17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Nick Feruito

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Sep 06, 2025

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

September 06, 2025

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Employee Rating

My dealer, Pam, was wonderful to work with. We were definitely on the same page! More

by patriciakoch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Tracy Sapienza

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Sep 06, 2025

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

September 04, 2025

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Employee Rating

Great to work with and would recommend to anyone looking to purchase a Ford in the future! More

by kayvikki17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Nick Feruito, Jeremy Watson

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Sep 05, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

September 03, 2025

Dealership Rating
Employee Rating

George and John were very easy to deal with. They listened to me and were very straightforward about what they could do and what they couldn't do... Ultimately, I felt that the Ganley team just More

by Ben_stocum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, George Bode

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Sep 03, 2025

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

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