John Ruper | Page 24

The dealership was great CJ, the sales person was great but Carlyle in service was HORRIBLE to deal with...I gave 1 star because I couldn't give zero and leave a review. I suggest if you need service deal but Carlyle in service was HORRIBLE to deal with...I gave 1 star because I couldn't give zero and leave a review. I suggest if you need service deal with anyone but Carlyle, she is put out to help. I left at least 10 messages with no response until I personally went into dealership and talked to General Manager, who was also great. When I was given a loaner vehicle you would think it was hers personally with the hate. I showed up for a scheduled appointment and sent away because Carlyle would not let me have a loaner. I purchased a Brand New, 68K vehicle that had electrical problems and Carlyle was more inconvenienced then me. The General Manager who was fabulous to work with, took a Brand New car off the dealer lot and gave it to me to drive while my car was serviced...Carlyle was extremely upset that I went over her head to the GM More

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Excellent customer service! I won't be going anywhere else. As soon as we pulled in the parking lot everyone was very welcoming! I'll definitely be recommending not only the d I won't be going anywhere else. As soon as we pulled in the parking lot everyone was very welcoming! I'll definitely be recommending not only the dealership to all my family and friends but also Bolaji and John. They were so nice and helpful throughout the whole car buying process. We will definitely be back! More

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Great job on my car great service treatment was excellent very timely done wood reacomed to others very timely done wood reacomed to others More

by jamesjewing1945 Verified Customer Verified Customer

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Makes you feel at home! Great communication without any pushing or shoving. Bought my first car through Ganley, and now my first truck! Great communication without any pushing or shoving. Bought my first car through Ganley, and now my first truck! More

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They were very helpful, knowledgeable and fair. I would definitely go back in the future and recommend them to family and friends. Their customer service is absolutely the best! I would definitely go back in the future and recommend them to family and friends. Their customer service is absolutely the best! More

by kmcfeely Verified Customer Verified Customer

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My experience with both the dealership and salesperson CJ Overman were excellent. Very professional and accommodating to the customer. This is my second consecutive leased vehicle from your dealership and I Overman were excellent. Very professional and accommodating to the customer. This is my second consecutive leased vehicle from your dealership and I intend to continue working with you as you are respectful of my time. More

by SSCHUMANN Verified Customer Verified Customer

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Everyone that I have dealt with at this dealership has been pleasant, straightforward and helpful. been pleasant, straightforward and helpful. More

by DUDEGROSH Verified Customer Verified Customer

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I went there to turn in my leased vehicle. Brandon did not expect that I would ask to test drive a Ford Bronco Sport. He was very patient with me while I made my decision to purchase. John Brandon did not expect that I would ask to test drive a Ford Bronco Sport. He was very patient with me while I made my decision to purchase. John went above and beyond to find the exterior and interior colors I wanted and brought a car from another dealership for me to purchase. More

by JBALLANTINE Verified Customer Verified Customer

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Buying a car was a wonderful experience from Ken Ganley Ford West. CJ did a fantastic job of making sure the process was easy and worry free. Ford West. CJ did a fantastic job of making sure the process was easy and worry free. More

by tjamison1969 Verified Customer Verified Customer

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They were all very helpful. Everything was relatively quick. They also addressed the problems I had in a timely manner. Everything was relatively quick. They also addressed the problems I had in a timely manner. More

by ADRIANAFLASH07 Verified Customer Verified Customer

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