John Rohde
John Rohde at Duval Ford

John Rohde

Service Advisor

Duval Ford

1616 Cassat Ave
Jacksonville, FL 32210

4.9
122 Reviews
4.9

122 Reviews

Write a Review

122 Reviews of John Rohde

January 29, 2024

Dealership Rating
Employee Rating

Dealership Team - is very friendly and professional. I travel 30 minutes to this location vs. a dealership that is 4 miles away from me. This is the best Ford Dealership in the JAX metro areal. More

by lmagner
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 01, 2024

Duval Ford responded

Thank you Imagner for your 5 star vote of confidence and distance traveled to make Duval Ford your dealership of choice.

January 24, 2024

Dealership Rating
Employee Rating

Tino Lebron was a great salesman, the best post sale customer service I have ever experienced. More

by Atcpdex
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Tino Lebron

Jan 25, 2024

Duval Ford responded

At Duval Ford, we strive for 100% customer satisfaction every day. We appreciate your 5 star recognition for Tino.

December 26, 2023

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I have been conducting business with this dealership for over 20 years and have always been more than satisfied with all aspects of my transactions. More

by cschull
Service Price Transparency
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Recommend Dealer
Yes
Dec 27, 2023

Duval Ford responded

Thank you cshull for recommending Duval Ford with 5 stars. We appreciate your continued business and 20 year loyalty.

December 22, 2023

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Employee Rating

Quality Service and Great Hospitality. The dude driving the Tow Truck(Dwayne) was awesome. He is very positive and upbeat. We need more people like him in the world. More

by dancoz
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Recommend Dealer
Yes

November 03, 2023

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Employee Rating

The service crew at Duval Ford is pleasant and willing to go beyond what's required to satisfy the customer. More

by Marilyn
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Delusa

Nov 03, 2023

Duval Ford responded

We call that the Duval Difference, going above and beyond customer expectations. Thanks Marilyn for the 5 star recognition.

October 31, 2023

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Great service Great people. Your service department goes above and beyond the norm to ensure quality service. More

by JStricklandSr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2023

Duval Ford responded

The Duval Service First promise aims for 100% customer satisfaction. Thank you JStricklandSr for the 5 star review for Duval Ford on Cassat Avenue.

October 17, 2023

Dealership Rating
Employee Rating

Great, professional, clean, time efficient, quality work, I pleased with their services, and positive vibes More

by UNK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2023

Duval Ford responded

Duval Ford thanks you UNK for the 5 star recognition.

October 13, 2023

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Employee Rating

Duval Ford was very professional, knowledgeable, and professional. The dealership and the customer waiting area were very clean and bright. More

by terranceharris896
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 13, 2023

Duval Ford responded

Duval Ford appreciates your 5 star recognition for our customer service and facilities terranceharris896.

October 07, 2023

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Employee Rating

I like the dealership, I’ve purchased many vehicles from this location. Great service department. More

by AveryCHenry50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafael Mejia

Oct 09, 2023

Duval Ford responded

Thank you AveryCHenry50 for your continued business and 5 stars for Duval Ford on Cassat Avenue.

September 27, 2023

Dealership Rating
Employee Rating

It was above my expectations. I thought I was just getting an oil change. But hey washed my car vacuumed and did a diagnosis. This was beyond amazing to me! More

by Teairamorris
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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