Dealership Experience
19 yrs, 3 mos
Industry Experience
28 yrs, 6 mos
Languages Spoken
English
179 Reviews
Write a Review179 Reviews of John Roche
May 18, 2020
When initially working with John to purchase a used car, he would not allow us to use our own financing (3.19%) even though it was one of their approved banks, Bank of America. We needed to agree to his ter he would not allow us to use our own financing (3.19%) even though it was one of their approved banks, Bank of America. We needed to agree to his terms (first 4.69% and then, after much questioning, 3.73%) before even seeing the car. He did not even take the time to explain the breakdown of the costs. I understand times are different, but he needs to permit the buyer to use their own financing. When arriving at the dealership, we were greeted (socially distancing) by Larry Zeitz who was delightful, very Friendly and down to earth. He bent over backwards to make sure we were happy. He explained every detail of the car before we took it for a test drive, he offered us water, and when I questioned again why we were not allowed to use our own bank, he called John one last time in an attempt to answer our question. John still would not meet our rate but, Finally, did offer us something close to it- 3.24%. John did not make the car buying experience a pleasant one. It was very stressful working with him and his inflexibility. Thank god for Larry who turned our experience around. More
Other Employees Tagged: Diane Sacchi, Larry Zeitz
May 18, 2020
They are very good in transition when it comes. To buy the car so I tested the car and runs bery good I went to VA to visit my daughter the car so I tested the car and runs bery good I went to VA to visit my daughter More
Other Employees Tagged: Mario Echevarria , Janice Brunetti
May 15, 2020
John was awesome he got my car ready faster than I could get insurance 😃 Diane also was ray of sunshine ! Thanks to both of you 🎉 get insurance 😃 Diane also was ray of sunshine ! Thanks to both of you 🎉 More
Other Employees Tagged: Janice Brunetti, Diane Sacchi, John Scisly
April 27, 2020
Everyone was pleasant to work with. We weren’t rushed into purchasing. Smooth transaction considering the “Pandemic.” Highly recommended, will definitely refer to anyone looking to purchase an CPO/New Ac into purchasing. Smooth transaction considering the “Pandemic.” Highly recommended, will definitely refer to anyone looking to purchase an CPO/New Acura. More
Other Employees Tagged: Jack Grimes, Mario Echevarria , Christina Hecht
April 24, 2020
Davis Acura is the best dealership I have ever worked with. They are helpful and friendly. The sales person that I worked with was the best I have ever dealt with he made sure my wife and I were taken c with. They are helpful and friendly. The sales person that I worked with was the best I have ever dealt with he made sure my wife and I were taken care of. More
Other Employees Tagged: Ed Riley, Mario Echevarria, Steve Pulli, Chris Yates , Janice Brunetti, Diane Sacchi, John Scisly, Rich Tatar, Michael Webb
April 24, 2020
Sales went above and beyond to make sure I ended up with the car I’d be most happy with. They actually washed one of the cars so I had a better “read” on the color. the car I’d be most happy with. They actually washed one of the cars so I had a better “read” on the color. More
Other Employees Tagged: Jack Grimes, Mario Echevarria , Christina Hecht
March 18, 2020
I was lied to about the price the only reason I didn't walk out is that the truck was so clean Janice told me the price was 15200 when I got there it was 16800 walk out is that the truck was so clean Janice told me the price was 15200 when I got there it was 16800 More
Other Employees Tagged: Jack Grimes, Mario Echevarria , Janice Brunetti
February 25, 2020
The service here was great and staff was welcoming. I made my first car purchase, a low mileage. It was very professional, knowledgeable, and easy to work with. We arrived at a fair price for the vehicle made my first car purchase, a low mileage. It was very professional, knowledgeable, and easy to work with. We arrived at a fair price for the vehicle. I would definitely recommend Davis Acura to family and friends. More
Other Employees Tagged: Clenton McArthur
February 20, 2020
Everyone is great to work with. Honest about their cars. Willing to work with the pricing. I worked with Tim and he was very friendly and helpful. The process was very easy and smooth. Willing to work with the pricing. I worked with Tim and he was very friendly and helpful. The process was very easy and smooth. More
Other Employees Tagged: Tim Eberhardt, Mario Echevarria , Janice Brunetti
February 17, 2020
My wife and I are very happy with the service and the people and we will continue to support David Acura as long as we can again we are very happy thanks you from wilfred and Patricia Flowers people and we will continue to support David Acura as long as we can again we are very happy thanks you from wilfred and Patricia Flowers More
Other Employees Tagged: Tim Eberhardt , Diane Sacchi