John Pena | Page 19
Service Advisor
Norm Reeves Toyota Dallas
9525 E R L Thornton Fwy
Dallas, TX 75228
196 Reviews
Write a Review196 Reviews of John Pena
December 03, 2020
John was very professional and it was wonderful to get our 2007 FJ serviced so quickly. We’ve always been partial to Shelley and we are happy to know John is right up there with her! Thanks John! our 2007 FJ serviced so quickly. We’ve always been partial to Shelley and we are happy to know John is right up there with her! Thanks John! More
Other Employees Tagged: Shelly Jackowski
October 13, 2020
Quick and polite. It’s always nice to schedule during lunch. The lounge area is stocked with water and someone always checks on us with a smile lunch. The lounge area is stocked with water and someone always checks on us with a smile More
Other Employees Tagged: Shelly Jackowski , BOBBIE ADKINS, Justin Auchter, LEESHA BARNES, JACOB FEGRAEUS, Carlos Lopez
October 02, 2020
Liane was awesome. She was incredibly thorough throughout the process. I came in with a great lease with Cowboy Toyota and left with an even better lease with an upgrade. Thank you! the process. I came in with a great lease with Cowboy Toyota and left with an even better lease with an upgrade. Thank you! More
Other Employees Tagged: Liane Mann, Gabriel when i finalized all the paperwork. He was great!
September 14, 2020
As always, excellent customer service, and professional and friendly service personnel - all within a new, impeccably-kept dealership. We live in North Dallas and bought our first Toyota from Cowboy Toyota and friendly service personnel - all within a new, impeccably-kept dealership. We live in North Dallas and bought our first Toyota from Cowboy Toyota. Even though there are closer dealerships to our home, Cowboy Toyota is our dealership for service and future Toyota purchases! More
August 27, 2020
Very friendly environment, everyone was happy and very nice specially Billy Goss. He got us exactly what we wanted. In general enjoyed every moment there nice specially Billy Goss. He got us exactly what we wanted. In general enjoyed every moment there More
Other Employees Tagged: Billy Goss
August 23, 2020
Everything Was Great! Will definitely be coming back. service was fast and I felt safe waiting for my vehicle. John was took great care of all my needs and concerns. service was fast and I felt safe waiting for my vehicle. John was took great care of all my needs and concerns. More
July 17, 2020
Service Department is aoutstanding Whenicalled regarding a fuel pump recall the required part ordered and an installation appointment made. Everyone involved was truly outstanding. All Whenicalled regarding a fuel pump recall the required part ordered and an installation appointment made. Everyone involved was truly outstanding. All promises were met and car returned at the appointrc time. If I could give them 6 stars I would. More

