John Murray
John Murray at Daytona Toyota

John Murray | Page 34

Assistant Service Manager

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

Contact Me
4.8
637 Reviews

John Murray I have been in the car business 18 years. Working on cars has always been what i want to do, so being able to do what i want to do every day for a living does nothing but make me happy, which i'm them able to hopefully pass on to my customers. I am married to the love of my life, have 2 little boys who mean the world to me, and 4 dogs. In my spare time i like to work on my project truck, go camping when i can, and do enjoy going trail riding every so often, wash and detail the cars, or find something to do with the family and just spend time with them as much as possible.

Dealership Experience

6 yrs

Industry Experience

24 yrs, 1 mo

Specialties & Trainings

ASE Certification in Advanced Engine Repair, Brakes, Steering/Suspension

Certified Tire Pro VIA Michelin Online Training Programs

4.8

637 Reviews

Write a Review

637 Reviews of John Murray

December 27, 2022

Dealership Rating
Employee Rating

Every time I go here I always get the service I need. Hats off to the guys working there! More

by leprie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2023

Daytona Toyota responded

Thank you so much for writing this positive review. Customer satisfaction is our main goal, and it pleases us to receive your positive rating.

December 18, 2022

Dealership Rating
Employee Rating

Your store did what we agreed to in the time and price. It fixed the problem More

by Web 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2023

Daytona Toyota responded

We’re so happy our team could be of service and provide a 5-star experience. Thank you for sharing. Until next time, take care!

December 17, 2022

Dealership Rating
Employee Rating

Waiting area and snack area not clean. Service on vehicle good.Waiting time too long for procedure. More

by grumpy
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Jan 11, 2023

Daytona Toyota responded

Thanks for the positive feedback on your service visit, it helps us to improve our customers experience! If you need anything else, please don't hesitate to reach out to us!

December 15, 2022

Dealership Rating
Employee Rating

Karen always takes care of us when our car needs service. She is an example of how a GREAT dealership works! More

by jennifersaunier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Crocker, Steve Robinson, Angel Otero, Thomas Clark, Emily Melanson , James Brady, Kelly Jordan, Karen Shank

Jan 11, 2023

Daytona Toyota responded

Jennifer, we're happy you found our staff to be so supportive during your experience here at Daytona Toyota. We are always more than happy to assist you if anything else comes up. Take care!

December 09, 2022

Dealership Rating
Employee Rating

Great service very professional the people who work at Toyota take pride in what they do. More

by ANNEMARIE23_49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Crocker, Steve Robinson, Angel Otero, Thomas Clark, Emily Melanson , James Brady, Kelly Jordan, Karen Shank

Jan 09, 2023

Daytona Toyota responded

Hi! we strive for 100% satisfaction, and it is great to see you had such a positive experience at Daytona Toyota. Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 07, 2022

Dealership Rating
Employee Rating

Convenient, good customer service comfortable waiting area reasonable waiting time pleasant workers coffee, tea and snacks provided More

by amichai20002000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2022

Daytona Toyota responded

We can't thank you enough for leaving us this fantastic star rating. Until next time, take care! 

December 07, 2022

Dealership Rating
Employee Rating

there on vacation when I had an issue and a check engine light, daytona toyota got me right in, diagnosed my problem, repaired my car and I was on my way in a timely manner. More

by mikerikard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2023

Daytona Toyota responded

Hi Mike! We're so happy we could assist you during your visit to Daytona Toyota. If you need anything down the road, let us know. We're always here to help!

December 02, 2022

Dealership Rating
Employee Rating

Techs need diagnostic training instead of selling a product or a " service " that they think will fix the problem. Service manager needs customer service training. Service manager needs to review c More

by Jasonbouck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 02, 2022

Jasonbouck responded

Techs need diagnostic training instead of selling a product or a " service " that they think will fix the problem. Service manager needs customer service training. Service manager needs to review complaints before calling customers back. Furthermore, when you tell a customer you don't have the part make sure Daytona Toyota parts department can back that up. My part was an injector for a 20 tacoma that was "not in stock" , however, the injectors for the Sienna were in stock?? Same part that fits the 20 Tacoma.. As a customer that paid 1500.00 for a service,this experience was terrible. 4 work days and you finally figured that it was a single injector.. then tried to charge me 600$ on top of the 1500.00 I already paid. Worst part was you gave me my truck back and said I needed to dive it knowing that your department did not fix the issue. I feel for vulnerable people that find themselves in your service department. Jason Bouck

November 19, 2022

Dealership Rating
Employee Rating

Very friendly staff, fast service and was told to me EVERYTHING that I needed to know that was going on with my truck… I’ll recommend to everyone I know!! Thank you More

by Kelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Otero, Thomas Clark , Karen Shank

Nov 21, 2022

Daytona Toyota responded

Thank you so much for your kind review, Kelli!

November 18, 2022

Dealership Rating
Employee Rating

First visit to Daytona Toyota and had a great experience. The advisor John Murray was very knowledgeable and everything was done well and in a timely manor. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2022

Daytona Toyota responded

Thank you for your five-star review, Chris! We appreciate you taking the time to leave us such kind words.

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