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John Murray
John Murray at Daytona Toyota

John Murray | Page 24

Assistant Service Manager

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

Contact Me
4.8
637 Reviews

John Murray I have been in the car business 18 years. Working on cars has always been what i want to do, so being able to do what i want to do every day for a living does nothing but make me happy, which i'm them able to hopefully pass on to my customers. I am married to the love of my life, have 2 little boys who mean the world to me, and 4 dogs. In my spare time i like to work on my project truck, go camping when i can, and do enjoy going trail riding every so often, wash and detail the cars, or find something to do with the family and just spend time with them as much as possible.

Dealership Experience

6 yrs

Industry Experience

24 yrs, 1 mo

Specialties & Trainings

ASE Certification in Advanced Engine Repair, Brakes, Steering/Suspension

Certified Tire Pro VIA Michelin Online Training Programs

4.8

637 Reviews

Write a Review

637 Reviews of John Murray

October 14, 2023

Dealership Rating
Employee Rating

Great customer service in Service Dept, John M. very efficient and made sure my questions were fully discussed More

by CBA217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2023

Daytona Toyota responded

Thank you for your feedback! We're pleased to hear that you had a great experience with John in our Service Department. If you ever have more questions or need further assistance, don't hesitate to get in touch. We're here to help, and we appreciate your business!

October 12, 2023

Dealership Rating
Employee Rating

I am very pleased with the service department in Daytona Toyota. Everything is done in good timing or they give me rides to and from the appointment if I need. More

by TLRROOFING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Crocker

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Oct 18, 2023

Daytona Toyota responded

We're delighted to hear that you've had a positive experience with our service department at Daytona Toyota. Providing timely and convenient service is one of our top priorities, and we're glad to know that you're satisfied with our efforts. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to let us know. Your continued support is greatly appreciated!

October 12, 2023

Dealership Rating
Employee Rating

I enjoy dealing with John Murray in the service department. Unfortunately, my car was In-Process for one hour before work commenced. More

by RMICHAELV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2023

Daytona Toyota responded

Thank you for sharing your feedback, and we appreciate your kind words about John Murray in our service department. We apologize for any delay you experienced with your vehicle's service. Your time is valuable, and we understand the importance of efficient service.

October 11, 2023

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Employee Rating

Outstanding service and within reason. My service rep was professional as he kept me informed of suggested services and within reason More

by WALLENBERGMARTINE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Crocker, Steve Robinson, Angel Otero, Thomas Clark, Emily Melanson , Kelly Jordan, Karen Shank

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Oct 11, 2023

Daytona Toyota responded

Thank you for taking the time to share your positive experience with us. We are pleased to hear that you received outstanding service from our professional team and that they kept you informed about suggested services. Customer satisfaction is our top priority, and we're committed to providing the best service possible. If you have any more automotive needs or questions in the future, please don't hesitate to reach out. We appreciate your business!

October 05, 2023

Dealership Rating
Employee Rating

Everyone is very friendly and helpful excellent customer service I truly don't mind driving the distance for their service More

by ISLANDG1RL7156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Shank

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Oct 10, 2023

Daytona Toyota responded

Thank you for making the drive to our dealership! We're delighted to hear that you've experienced excellent customer service. If you ever need anything in the future, please don't hesitate to reach out. We appreciate your business!

October 01, 2023

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Employee Rating

Excellent customer service. Quick and informative with good results. Didn’t try to up sell me. More

by seebner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Crocker, Steve Robinson, Angel Otero, Thomas Clark, Emily Melanson , James Brady, Kelly Jordan, Karen Shank

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Oct 04, 2023

Daytona Toyota responded

Thank you for sharing your positive experience with us! Providing excellent customer service and being transparent with our customers are top priorities. We're pleased to hear that you had a quick and informative visit without any upselling pressure. If you have any further questions or need assistance in the future, don't hesitate to reach out.

September 28, 2023

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Employee Rating

I’m always very pleased with the service and advice of the representatives at Daytona Toyota. More

by gracelouise39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2023

Daytona Toyota responded

We're delighted to hear that you're consistently pleased with the service and advice from our representatives at Daytona Toyota. Your satisfaction is our goal, and we appreciate your loyalty.

September 16, 2023

Dealership Rating
Employee Rating

Always prompt and professional. They always keep me updated on what my vehicle needs and cost More

by JMHOLM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 20, 2023

Daytona Toyota responded

We appreciate your feedback! Keeping our customers informed and providing prompt and professional service is our priority. If you ever have any more automotive needs or questions, please don't hesitate to reach out. Thank you for choosing us for your vehicle service!

September 16, 2023

Dealership Rating
Employee Rating

Service agent John Murray always takes good care of us. We are very pleased with the service we received. More

by EDWARD.DININGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 20, 2023

Daytona Toyota responded

We're thrilled to hear that John Murray consistently provides you with excellent service and that you are pleased with your experience. If you ever have more automotive needs in the future, please don't hesitate to reach out. We appreciate your continued trust in us!

September 10, 2023

Dealership Rating
Employee Rating

spoke with cooperate they did nothing to help Toyota is becoming a joke , everyone at Daytona has went down hill they don't care anymore forced me to go back to beaver where found part left off my car!!!!! More

by GMYSTER1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Crocker, Thomas Clark , Kelly Jordan, Karen Shank

Report | Print
Sep 13, 2023

Daytona Toyota responded

We're sorry to hear that you had a negative experience with our dealership. If you are willing to discuss your visit to our service center please reach out to Derek Wright, our service manager, at 386-734-7800 at a convenient time.

Sep 14, 2023

GMYSTER1031 responded

You caused an extra trip to another dealership cause you couldn't be trusted, you were told how i felt etc on the call you said you would cover the 118.00$ charge then sent 50.00$ When I called you said the rest of the managers declined said no etc. A verbal agreement is enforceable which is what i should do but instaed you just lost all our business you guys are crooks!!!!!!!

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