John Jones

Excellent organization with exceptional services and products. Thank You Mr Dylan. Super Dave. We will be coming back. products. Thank You Mr Dylan. Super Dave. We will be coming back. More

by Super Dave Verified Customer Verified Customer

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I DROP MY VEHICLE OFF ON 8 APRIL 2024 AND THE TIME IT TOOK TO FIX WAS 21 DAYS. I DIDN'T GET MY VEHICLE BACK UNTIL 29 APRIL 2024. I THINK THAT xxxx POOR CUSTOMER SERVICE.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!. TOOK TO FIX WAS 21 DAYS. I DIDN'T GET MY VEHICLE BACK UNTIL 29 APRIL 2024. I THINK THAT xxxx POOR CUSTOMER SERVICE.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!. More

by redarmedpanther19 Verified Customer Verified Customer

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He was my favorite service department representative at Jim Ellis. This new staff doesn't even come close! Jim Ellis. This new staff doesn't even come close! More

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Superior service! The advisor did and excelente job. By following up and greeting Thank you The advisor did and excelente job. By following up and greeting Thank you More

by willpichardo Verified Customer Verified Customer

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The service team was excellent in communicating with me about the status of my truck and any other concerns. about the status of my truck and any other concerns. More

by Dwightvannwood Verified Customer Verified Customer

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Very professional and pleasant experience with Jim Ellis GMC. Juan was patient and answered all my questions. Additionally, Juan took the time to explain and demonstrate to me some of the many features of GMC. Juan was patient and answered all my questions. Additionally, Juan took the time to explain and demonstrate to me some of the many features offered in my new GMC Sierra. Joe Maupin was equally patient and very professional when explaining the different elements of financing my vehicle. Overall experience was great! More

by griff195 Verified Customer Verified Customer

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Great customer service. Friendly, caring, prompt and on time deliver and very customer service oriented. Friendly, caring, prompt and on time deliver and very customer service oriented. More

by MBARKER9 Verified Customer Verified Customer

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Always professional, always on-time and consistent with service estimates. I have been a loyal customer since 2018. service estimates. I have been a loyal customer since 2018. More

by robertdavies678 Verified Customer Verified Customer

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I went to change oil but they didn’t reset oil in my car also didn’t put new sticker for next oil change also didn’t put new sticker for next oil change More

by Mhedi3288 Verified Customer Verified Customer

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Service Manager/Dillon and the staff, took excellent care of our Gabby/2018 Sierra SLT. We called and explained what was happening and we were scheduled for the next available appt. Great and friendly staff of our Gabby/2018 Sierra SLT. We called and explained what was happening and we were scheduled for the next available appt. Great and friendly staff. I lost my job January 2023 but hoping 2024 will end with Gabby IV. Thanks again Jim Ellis! More

by BLKPEPPER66 Verified Customer Verified Customer

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