John Imparato | Page 20

Great customer service I recently purchased a vehicle in May, and I would have to say I couldn’t have asked for better service from the salesman I interacted with. John Impa I recently purchased a vehicle in May, and I would have to say I couldn’t have asked for better service from the salesman I interacted with. John Imparato was very insightful, and definitely helped me answer every question I had to the fullest. I knew that the 2018 Camry SE was the best fit for me, as it was my first car purchase. He compared a lot of vehicles, broke down the specs, and inevitably got me the car I absolutely love. Despite my constant questions, and indecisiveness during the week prior to my purchase, John was very engaging and patient with me. He deserves a raise! I’m defintely recommending any of my friends or family to consider going to Wellesley to buy a car. More

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Accomidating, thorough & professional I recently leased a vehicle from Wellesley Toyota. My salesman John Imparato had been helping me for weeks up to the lease agreement. He helped with k I recently leased a vehicle from Wellesley Toyota. My salesman John Imparato had been helping me for weeks up to the lease agreement. He helped with knowledge and comparison with lease vs sale, vehicle models, pricing, features, etc. He wasn't pushing at all, he made sure I alwsys felt comfortable and informed. In the weeks prior, he was always happy to answer questions and always offered to meet at the shop to show me the inventory and compare vehicles. It wasn't certain that the time he invested would end with a sale, as I wasn't sure I was ready but he remained patient and informative. When I was ready to make a decision, he set aside time to meet, put up with many many questions from me, helped sort through the comparisons with me and spent no less than 3 or 4 hours with us! For a few reasons I chose to lease. At the time of pickup, he spent another hour or two going through so much more. After a few days he called to check in on how I liked the vehicle. Between the sales manager Brandon and John, the experience at Wellesley Toyota was excellent. I felt comfortable, informed and was treated fairly. More

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