John Guido, Jr. | Page 35

This review is probably going to sound like it was written by an AH Ford employee, but let me assure you it was not. While my current vehicle was across the street being serviced, I decided to wal written by an AH Ford employee, but let me assure you it was not. While my current vehicle was across the street being serviced, I decided to walk over to AH Ford to check out their selection of F-150's since I was contemplating replacing my current vehicle. I was only on the lot a few minutes when I greeted by Ford Sales Pro Manuel Guerrero who was very friendly and I did not get the "pushy salesperson" vibe from him. Manny was immediately helpful and within 20 minutes of describing what I was looking for, we were test driving a vehicle that fit my needs. After spending a couple hours looking at vehicles with Manny, I told him I wanted to take some time to think about the truck before deciding to purchase it or not. Manny respected that I wanted to think about it and did not try any hard sales tactics to keep me in the store. He made sure I had his contact information and I left. Within a few hours I did ultimately decide to buy the truck I had been looking at and returned to AH Ford where we worked out a fair trade for my current vehicle and a fair price for the vehicle I purchased. I had an overall excellent experience dealing with Manny, Martin Bloomberg and John Guido, Jr. Finalizing my purchase with Dave McElroy was also a good experience, as he did not push a bunch of post sales warranties on me and only sold me extras I was actually looking for. Everyone remained friendly and patient working with on the purchase. I took the time to write this review because I wanted to let others in the market for a new vehicle know that if they go to AH Ford to get a vehicle, at least based on my experience, they will be treated fairly and have a great car buying experience. I will recommend AH Ford to my family and friends. More

Helpful 1

Report | Print

I called the dealership to replace an existing SUV, they helped me clarify the vehicle I wanted and the options I wanted, then I stopped in the dealership to confirm I wanted this type of vehicle. Next the helped me clarify the vehicle I wanted and the options I wanted, then I stopped in the dealership to confirm I wanted this type of vehicle. Next they pursued finding me the exact color and options. This took a few weeks but they located the vehicle and called me to confirm I was still interested and when the vehicle would arrive at the dealership. I was impressed with their follow up and persistence to help me. The team work at Arlington Heights Ford is amazing! From car selection, financing, delivery to service. This organization has a "Do it Right" attitude from top to bottom. They treat you like a friend, a smile and is there anything else we can do. They really make things easy and quick too! Keep up the great work and Thank You - John Guido, Jr., Steve Ursin, Victor Martinez, John Rodriguez, Michael Rodriguez and Sam! I can't forget the team in service Jerry Hood and his team, always there to help keep your vehicle running as it should!!!! More

Helpful 0

Report | Print

we needed a new car, Michael Ayoub did an outstanding job of recommending the new car we needed & met our budget. We highly recommend Arlington Heights Ford as number one place to shop for great service. of recommending the new car we needed & met our budget. We highly recommend Arlington Heights Ford as number one place to shop for great service. More

Helpful 0

Report | Print

Good price for a hard to find Raptor truck that was available on the lot. John Guido Jr. Is super friendly and made the transaction for this hard to find truck very easy and at a fair price. Steve Ambr available on the lot. John Guido Jr. Is super friendly and made the transaction for this hard to find truck very easy and at a fair price. Steve Ambrose was very friendly, knowledgable and took car of any detail or question I had. Steve also followed up with me to make sure I had access to him if I had any concerns or questions about the Raptor. Big Dave was easy to work with and knowledgable with the transaction paperwork. I gave a 3 Star rating for the 'work done' for the preparation of the truck prior to picking it up. First time I looked at it, it was pretty clean except for the following areas: the bed rail had a long white scuff that needed a Porter approximately 10 minutes to remove. The wheel wells were splattered with dirty water that had not been either washed or properly dried when cleaned. This could be seen just by standing next to the truck and without bending down. The interior still had some plastic wrap stuck in the area of the driver's power adjustments that I had to remove myself. I also needed to remove some clear protective film and a dealer build sticker from the inside once I got the truck home. For a truck of this caliber and at that price range, I felt it should have been spotless and without any delivery packaging still attached prior to letting me take it home. More attention to detail from the porters is definitely warranted when prepping it. Overall, it was a pleasant buying experience with the folks at Arlington Heights Ford and would recommend them to anyone who is in the market for a new vehicle. More

Helpful 1

Report | Print

We bought our first car the night before we were married. While I have bought many cars before arlington height ford I never felt the need or wanted to go back. At Arlington Heights Ford I am always glad we While I have bought many cars before arlington height ford I never felt the need or wanted to go back. At Arlington Heights Ford I am always glad we chose them the first time and we past dealership to get there but would never consider stopping. It does not matter if you need service or a new car they treat you like you are the most important person in the world. Based on conversations with a friend she went bought a car and is now on the 2nd purchase,she agrees and wishes she found AH ford sooner. My husband and I are ready for the next purchase and would not even think about going anywhere else. More

Helpful 1

Report | Print

We have bought 7 cars from A.H. Ford and have recommended them to friends and family. The people and the service are what keep us coming back again and again. Thank you for a great experience again and aga them to friends and family. The people and the service are what keep us coming back again and again. Thank you for a great experience again and again! Al & Janice Presco More

Helpful 1

Report | Print

Great deal on a used car for my son, and with service after the sale. The car my son purchased had a great price advertised on the internet, which we did not think they would be able to improve upon, bu after the sale. The car my son purchased had a great price advertised on the internet, which we did not think they would be able to improve upon, but they did! When we asked for certain items to be taken care of before we took the car home, they did that, too... And the car has been great...we could not be happier and we recommend them all the time. More

Helpful 0

Report | Print