John Ferrigno | Page 2

Andrew Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Andrew Toyota responded

Hi Luis, Thank you for sharing your experience! We're delighted to hear that working with John and our service department was a great experience for you. We strive to provide prompt scheduling and accommodate our customers' needs whenever possible. If you have any further questions or require assistance in the future, please feel free to reach out. We appreciate your feedback and your business!

Andrew Toyota responded

Hello Valued Customer, We're sorry to hear about your extended wait time for an oil change and tire rotation. Your feedback is crucial, and we apologize for any inconvenience caused by the delay in servicing your vehicle. Your patience is greatly appreciated, and we hope to provide a more streamlined experience for you in the future. Please feel free to reach out to Allen Good, Service Manager at 414-228-1450 if you have any questions.

Andrew Toyota responded

Hello Valued Customer, Thank you for your feedback regarding coupons. We understand the importance of savings for our customers and will certainly consider your suggestion. We continuously strive to provide valuable offers and promotions to enhance the customer experience at Andrew Toyota. Your input is valuable to us, and we appreciate your support. If you have any further questions or concerns, please feel free to reach out to us directly.

Andrew Toyota responded

Thank you for your positive feedback! We're glad to hear that our service department efficiently addressed your questions and successfully reset the icons on your dashboard. Providing excellent service and assistance to our customers is our priority at Andrew Toyota. We appreciate your business and look forward to serving you again in the future.

Andrew Toyota responded

Hi Sequanna, We're thrilled to hear about your positive experience with Toyota! Thank you for choosing us, and we're glad to know that you would use our services again. If you need anything in the future or have any questions, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!

Andrew Toyota responded

Hi Jake, Thank you for your continued trust and loyalty over the years! Your support means the world to us, and we're grateful for the opportunity to serve you with both car purchases and service. We're committed to maintaining the highest standards and ensuring your satisfaction with every visit. Thank you for being a valued customer!

Andrew Toyota responded

Hello Valued Customer, Thank you for sharing your experience! We're delighted to hear that John F provided you with excellent service and went above and beyond to ensure you had new tires installed, especially during the snowstorm. We appreciate your trust in us and look forward to assisting you with any future needs you may have.

Andrew Toyota responded

Thank you for your feedback! We're glad to hear that agreeing to the price months in advance and online streamlined the process for you at Andrew Toyota. If there's anything else you need or if you have further comments, feel free to let us know. We appreciate your business and look forward to serving you again!

Andrew Toyota responded

Thank you for your heartfelt feedback! We're glad to hear that Zee and the entire maintenance team at Andrew Toyota were there to assist you. If you have any more automotive needs or questions, feel free to reach out. We're always here to help, and we look forward to serving you again.