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John Ferranola
John Ferranola at Smithtown Toyota

John Ferranola

Finance Director

Smithtown Toyota

360 Middle Country Rd
Smithtown, NY 11787

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5.0
88 Reviews
5.0

88 Reviews

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88 Reviews of John Ferranola

September 09, 2025

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Employee Rating

lou was amazing along with steve of helping up with a toyota Prius Prime 2025 . We originally spoke with steve and thought about what we wanted to do and went back the next day to purchase a vehicle. Ste More

by Kathleen.mccabe33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous, Rocky Dentici, Steve Cadesti

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Sep 09, 2025

Smithtown Toyota responded

Thank you for your wonderful review, Kathleen! I'm thrilled to hear that Lou and Steve provided you and your husband with such an exceptional experience while purchasing your 2025 Toyota Prius Prime at Smithtown Toyota. It's great to know that the process was smooth and that you felt supported throughout. I appreciate your kind words and hope to see you again soon! Enjoy your new vehicle! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 06, 2025

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No nonsense, quick, friendly, great service in all departments, Rob was honest and informative and responsive More

by Catcab4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Schappert

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Aug 06, 2025

Smithtown Toyota responded

Thank you for your feedback! I am happy to hear about your positive experience at Smithtown Toyota. It's great to know that Rob provided you with honest and informative service. We appreciate you taking the time to share your thoughts and look forward to seeing you again soon. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 06, 2025

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Just leased a Highlander with sales rep. Louis Bilous. He was very helpful, polite and professional through the whole process. Highly recommend Louis and the whole staff at Smithtown Toyot More

by sbl133
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

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Aug 06, 2025

Smithtown Toyota responded

Thank you for your wonderful review! I'm glad to hear that Louis provided you with such helpful, polite, and professional service during your Toyota Highlander lease process. It's great to know he took the time to explain everything to you. Your recommendation means a lot to us at Smithtown Toyota! We look forward to seeing you again and hope you enjoy your new vehicle! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 31, 2025

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I have to say Mike K in used cars was very helpful and aimed to please and John in finance was also terrific and the whole car buying experience was very smooth I would buy another car at smithtown Toyota More

by dominicpierro47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aman Singh, Michael Kazlauskas

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Jul 31, 2025

Smithtown Toyota responded

Thank you so much for your wonderful review, Dominic! We're pleased to hear that Mike and John made your car buying experience smooth and enjoyable. At Smithtown Toyota, we strive to provide excellent service to all our customers. We look forward to assisting you with your next vehicle purchase! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

April 26, 2025

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Been going to Smithtown Toyota for over ten years now, and they never disappoint. Impeccable service and fantastic products. Tom M. an John F. are always wonderful to work with. Wish I could give more t More

by Sean A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Matthews

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Apr 27, 2025

Smithtown Toyota responded

Thank you so much for your wonderful review, Sean! We truly appreciate your loyalty to Smithtown Toyota over the past ten years. It's fantastic to hear that you've had impeccable service and that Tom and John continue to provide you with a great experience. We look forward to serving you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

April 02, 2025

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Employee Rating

Dealership is very friendly and had great personal, informative service. Dealers were very much interested in helping customers to the best of their ability. More

by Alexandrabrauer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Cacciola

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Apr 02, 2025

Smithtown Toyota responded

Thank you for your kind words! We appreciate you taking the time to share your experience at Smithtown Toyota. It's great to hear that you found our team friendly and helpful. We strive to provide excellent service to all our customers. We look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

April 01, 2025

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Employee Rating

Louis Bilous was great and very helpful. He made the transaction very easy and I would certainly come back. More

by gpereira
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

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Apr 01, 2025

Smithtown Toyota responded

Thank you for your kind words! We’re thrilled to hear that Louis provided you with great service and made your transaction easy. We appreciate your business and look forward to welcoming you back to Smithtown Toyota in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 30, 2025

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Employee Rating

Very helpful and generous with their time. They know exactly what their clients want and makes sure to meet it. More

by jmp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Schappert, Rocky Dentici , Carol

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Mar 31, 2025

Smithtown Toyota responded

Thank you for your kind words! We're thrilled to hear that you found our team at Smithtown Toyota helpful and generous with their time. Our goal is to understand and meet our clients' needs perfectly. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 26, 2025

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Employee Rating

Smooth easy transaction. Not pressured into buying anything. Definitely would recommend purchasing a car here. More

by Tdhillc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Cacciola

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Mar 27, 2025

Smithtown Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a smooth and easy transaction at Smithtown Toyota. It's great to know you felt no pressure during your experience. We truly appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

February 27, 2025

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Employee Rating

Just leased a car with Steve Cadesti & would give him 5 stars. He was great to work with & the experience was very positive. I would recommend him to anyone looking to buy or lease a car. More

by Gail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Cadesti

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Feb 28, 2025

Smithtown Toyota responded

Thank you, Gail, for your wonderful review! We're thrilled to hear that you had such a positive experience leasing your car with Steve at Smithtown Toyota. Your recommendation means a lot to us! We look forward to assisting you again in the future. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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