John Ferranola
John Ferranola at Smithtown Toyota

John Ferranola

Finance Director

Smithtown Toyota

360 Middle Country Rd
Smithtown, NY 11787

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5.0
106 Reviews
5.0

106 Reviews

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106 Reviews of John Ferranola

April 01, 2026

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Employee Rating

They were very helpful, fast and friendly. Answered all my questions no problem and went into detail More

by stevecel96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Kazlauskas

Apr 01, 2026

Smithtown Toyota responded

Thank you for your kind words! I’m thrilled to hear that you found our team at Smithtown Toyota helpful, fast, and friendly. It's great to know that we could answer all your questions in detail. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 22, 2026

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Employee Rating

Smithtown Toyota has always been the best dealership around. Michael Kazlauskas was the an incredible sales consultant and I could not be happier!! More

by alsanto33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larisa Racenis, Michael Kazlauskas , Theresa on insurance

Mar 22, 2026

Smithtown Toyota responded

Thank you for your fantastic review, Al! We're thrilled to hear that you had such a great experience with Michael at Smithtown Toyota. We pride ourselves on providing excellent service, and it's wonderful to know we met your expectations. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

February 27, 2026

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I had an absolutely wonderful experience buying my car, all thanks to Louis. He is such a kind man and truly treated me like family from start to finish. He took the time to answer every single question I More

by Lagattuta2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous, Mike Bourne

Feb 27, 2026

Smithtown Toyota responded

Thank you for your wonderful review! I'm thrilled to hear you had such a positive experience at Smithtown Toyota with Louis. He truly embodies our commitment to treating every customer like family. I appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new car! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

February 25, 2026

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Smithtown Toyota has the best customer services I have ever experienced! Everyone from the Dealer Manager Alex, to the Finance guy John and my VERY knowledgeable Sales person Louis Bilous made my experien More

by shawana1018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous , Alex The Floor Manager

Feb 25, 2026

Smithtown Toyota responded

Thank you so much for your kind words, Shawana! I am thrilled to hear that you had such a seamless and enjoyable experience with our team at Smithtown Toyota. It’s wonderful to know that Alex, John, and Louis made a positive impact during your visit. I appreciate you sharing your feedback, and we look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

February 23, 2026

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Michael was very patient and efficient in facilitating my purchase. He did so with a high degree of professionalism and integrity! Many thanks! Rob Deluc More

by rdljjc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 23, 2026

Smithtown Toyota responded

Thank you, Rob! I'm glad to hear about your positive experience with Michael at Smithtown Toyota. His professionalism and dedication truly make a difference. We appreciate your kind words and look forward to seeing you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 14, 2026

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Louis is nice, and takes his time to explain and go over information, as well as the options on the car. More

by binx08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

Jan 14, 2026

Smithtown Toyota responded

Thank you for your feedback! I'm glad to hear that you had a positive experience at Smithtown Toyota and that Louis took the time to explain all the options available to you. I appreciate your kind words, and we hope to assist you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 13, 2026

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Employee Rating

Have been a customer of this dealership for quite some time. Just did business with Lou Bilos who was excellent! Polite, courteous and accommodating! We traded in 2 cars and came out with one....very s More

by goffinstoo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

Jan 13, 2026

Smithtown Toyota responded

Thank you for your wonderful review! I truly appreciate your continued support of Smithtown Toyota. We're thrilled to hear that Lou provided you with excellent service during your recent visit. It’s great to know that the car trade-in process was streamlined for you. We look forward to welcoming you back in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

December 02, 2025

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Employee Rating

It was a great experience. i will go back every time. Very fair and painless! More

by j.shiels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

Dec 03, 2025

Smithtown Toyota responded

Thank you for your positive review! I am delighted to hear that you had a great experience at Smithtown Toyota and found the process fair and painless. We look forward to welcoming you back for your next visit! Safe travels! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 20, 2025

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Came and drove a RAV4 and a Camry. Sean was super helpful and took his time with me to make sure I got in the right car. Amazing experience.. More

by E.joachin105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Miller

Nov 20, 2025

Smithtown Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience at Smithtown Toyota while exploring the RAV4 and Camry. It's great to know that Sean was able to assist you and help you find the right car. We appreciate your kind words and look forward to welcoming you back for your next visit! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 06, 2025

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Employee Rating

They were very direct and honest and I felt they genuinely were trying to help me find a car that was right for me, and my budget. Michael K in particular was very helpful. More

by Matthewryangrasso0501
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Kazlauskas

Nov 06, 2025

Smithtown Toyota responded

Thank you for your wonderful review, Matthew! I'm thrilled to hear that you had a positive experience at Smithtown Toyota and that Michael was able to assist you in finding the right car for your needs and budget. We appreciate your trust in us and look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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