John Cavanaugh | Page 19

Last week, I got in touch with Noha Amin, the Internet Advisor at Flemington BMW looking for a CPO 5 Series BMW. She promptly put me in touch with John Cavanaugh, the Pre-Owned Sales Manager and JR Nast, Advisor at Flemington BMW looking for a CPO 5 Series BMW. She promptly put me in touch with John Cavanaugh, the Pre-Owned Sales Manager and JR Nast, a new Client Advisor that evening. John was extremely knowledgeable, polite and patient with me as was JR while showing me a couple of CPOs of my choice late in the evening. The following day, I changed my mind and decided to go for a new 2014 535i xDrive so I contacted Vince Dillon, the Client Retention Manager. Vince was extremely courteous and helpful in accommodating me at the last minute in his busy Saturday afternoon schedule and got me the car I liked for a fair price. Rebecca was very efficient and professional getting all the documentation ready at a short notice. Scott Smith, our Client Advisor ultimately helped me get set up with our new car that evening. He is very passionate about his job assisting clients and most importantly, has a very good sense of humor and attitude that helps ease the car buying experience. He stayed late along with the team to make sure that I got out with my new car that evening. The next day Scott took time to explain and go over all the features of my new car in detail. Overall, the entire team at Flemington BMW was very professional and did a great job as a team in getting us the car of our choice. I would highly recommend the Flemington BMW dealership to everyone based on my pleasant and positive experience. More

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John Cavanaugh was great to woork with also was fair and honest about everything, smart and knows the product so well. BMW and BMW of Flemington are in really good hand with John there. Rebecca Kosar was al honest about everything, smart and knows the product so well. BMW and BMW of Flemington are in really good hand with John there. Rebecca Kosar was also very acomadating and as John know the product very well. They make a great team your company shoul be proud to have them both there. Scott Smith a very well spoken and also his knowledge was outstanding, a truly great salesmen, closer, and a outstanding rep for BMW and BMW of Flemington. I look forward in doing other auto needs with the fine people of BMW of Flemington. More

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The experience was great. The staff allowed me to take several cars for a lengthy test drive even all by myself. From my experience, not everyone does it like this. The sales rep also volunteered to come several cars for a lengthy test drive even all by myself. From my experience, not everyone does it like this. The sales rep also volunteered to come to my workplace, ~15 miles away, to let me test drive the dimmer during lunch time. That says something about great customer care. The price was great too. I got a huge discount (almost ~$12k from MSRP) on a nearly new, loaded, 528i x-drive with only a few thousand miles on the odometer. I ams rue I wouldn't get an A6 or a benz for this price. More

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We are a BMW family. Just love the cars. My car suffered a catastrophic "injury" yesterday and wasn't worth repairing. I did a search on AAA and was contacted by Junior through email. They didn't have the e a catastrophic "injury" yesterday and wasn't worth repairing. I did a search on AAA and was contacted by Junior through email. They didn't have the exact car that I thought I wanted; however, he suggested that I might be interested in a LOW mileage 2013. It was a perfect situation for me. Now that I buy BMWs, I keep them a long time. He set up for me to come see them this morning. I ended up working with Bill Hinton. He was a pleasure. as was everyone we spoke with at Flemington. It's the first time I can say that about the sales department of a BMW dealership. I research my purchases and it's the first time I've felt that the salesman knew more then I did. He didn't act like he was doing me a favor. Everyone at the dealership was gracious. They didn't push me to buy anything. Bill spent a lot of time explaining and setting up the car for me. He was truly patient. Answered questions and really tried to make sure that I drove away knowing what I was doing. The experience was so great, my husband ended up buying a car, too! More

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