John Ballard | Page 3

Pleasant experience. Straight to the point, no nonsense, and transaction was completed in a timely manner. Straight to the point, no nonsense, and transaction was completed in a timely manner. More

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Quality dealership. All of the personnel involved were very helpful and very attentive to customer service. I’ve been purchasing vehicles from Sam Pack Ford dealerships All of the personnel involved were very helpful and very attentive to customer service. I’ve been purchasing vehicles from Sam Pack Ford dealerships for almost 50 years for this reason! More

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Third F150 from Five Star. Will not go anywhere else. Best sales rep ever Joe Crawford! Will not go anywhere else. Best sales rep ever Joe Crawford! More

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Simply the best place to buy or lease a vehicle. If they don’t have what I want, they find it for me. They’ve never failed to do so. Sales team is simply outstanding to work with when buying, If they don’t have what I want, they find it for me. They’ve never failed to do so. Sales team is simply outstanding to work with when buying, leasing, or trading. It’s quite clear that they have an excellent customer care culture and that the atmosphere, customer experience and attitude towards their customers is consistent and driven from the very top down. I never even bother to check other dealerships when I need another vehicle. These are my guys. More

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Yama was great with helping us close a deal. The finance department was also great! Highly recommend Yama and 5 star ford. The finance department was also great! Highly recommend Yama and 5 star ford. More

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Just purchased yesterday 2024 Ford Maverick. I worked with Tyrone Burks as my sales rep and he was the best. Test drive was great, then the offer on the truck and on the trade in were fair and n I worked with Tyrone Burks as my sales rep and he was the best. Test drive was great, then the offer on the truck and on the trade in were fair and no nonsense. From the time I walked in until the time i drove off the lot in my new Maverick was probably 2 hours. Also great to work with were John Ballard in Finance, who walked me through an efficient and painless process, and Lupita Nunez who again made things efficient for me. Best car buying experience in 29 years of buying vehicles. Thank you Tyrone! More

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