John Aguilar
John Aguilar at Front Royal Ford
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John Aguilar | Page 13

Service Advisor

Front Royal Ford

9135 Winchester Rd.
Front Royal, VA 22630

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4.2
123 Reviews

Dealership Experience

3 yrs, 5 mos

Industry Experience

8 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.2

123 Reviews

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123 Reviews of John Aguilar

June 07, 2021

Dealership Rating
Employee Rating

The wrong part was ordered to repair my cover for the bed of my new pickup. I have driven to Front Royal and back 2 times for this repair form Alexandria. The sad thing is no one even apologized for the mis More

by rorndorff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jun 23, 2021

Front Royal Ford responded

Hi, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. If you’d like to discuss this matter with one of our staff members, please give us a call at (540) 636-2901 at your earliest convenience. Thank you for your honest comments and we hope to hear from you soon. Take care!

May 25, 2021

Dealership Rating
Employee Rating

We had a problem with the 2nd and 3rd row seats not working. The service technician found and fixed the problem. More

by BILLJOANHOLLOWAY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

May 10, 2021

Dealership Rating
Employee Rating

Service Department was friendly, considering I was there early on a Saturday Morning. I was there for an oil change on a 2016 ford fiesta I had just bought there a few weeks ago from the used sales departme More

by hldunford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 25, 2021

Front Royal Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

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