Joey Abdullah | Page 3

Toyota of Cleveland makes buying a car easy. The staff are all very friendly and helpful. The staff are all very friendly and helpful. More

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Excellent service from salesman Ethan Thompson and manager Joey. They were very nice, friendly and helpful. manager Joey. They were very nice, friendly and helpful. More

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Josh Howard and Neftaly Cedono was amazing at getting us a car for the price and payment we wanted! Very pleased with their service and will be back for future purchases! Great group of people there! a car for the price and payment we wanted! Very pleased with their service and will be back for future purchases! Great group of people there! More

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Drove up to Cleveland from Red Bank to view a used vehicle we were interested in. The team gave us a great offer for our current car and we were able to purchase the used vehicle. Goodbye Car Payment! vehicle we were interested in. The team gave us a great offer for our current car and we were able to purchase the used vehicle. Goodbye Car Payment! The reason why we chose Toyota of Cleveland vs. a personal seller is because we knew the quality of the used vehicle went through several layers and we would not be getting a lemon. We saw the work order on the used car and WOW Toyota of Cleveland!!! Our used car came with brand new tires, brakes, pads, etc. We are beyond happy to work with Toyota of Cleveland. If we need another vehicle in the future we will definitely be coming back. 10/10 for customer service, sales, and service! More

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Great service. Very easy process and all the employees are awesome to work with at dealership Very easy process and all the employees are awesome to work with at dealership More

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We worked with Jenn, Joey and Crystal. They were a pleasure to work with and did not pressure us into buying a car. They let us decide what we wanted and worked with us to make the deal e They were a pleasure to work with and did not pressure us into buying a car. They let us decide what we wanted and worked with us to make the deal easy. We will definitely refer other to them. More

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We purchased a 2022 Toyota Rav4. Even though we had to wait for it to be built about a month and a half, from start to finish there was fawless communication from the staff. Finance Even though we had to wait for it to be built about a month and a half, from start to finish there was fawless communication from the staff. Finance was a breeze when I came time. They gave me more than expected on trade value on my previous vehicle. And what's not to like about their service department?? STARBUCKS COFFEE dispenser, shopping lounge, plenty of seating, kids play area, and friendly service techs and writers! Our family and countless friends have bought vehicles here. Some MULTIPLE times- and for great reason. YOU should too! If other dealers make it seem difficult, then you should give Toyota of Cleveland a call n visit! More

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Great dealership! Very professional and treated very well. Would recommend to others to buy you next car here. Very professional and treated very well. Would recommend to others to buy you next car here. More

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Communication from the first request, on information about a used truck, to the ringing of the bell was excellent. I first contacted Nathan Walker part of there internet sales team. He was prompt and q about a used truck, to the ringing of the bell was excellent. I first contacted Nathan Walker part of there internet sales team. He was prompt and quickly answered enough questions for me to take the next steps in making a decision to purchase. I went late to the dealership and met up with Ezquiel Jesurum. The truck was in their service department getting new tires inspected and fresh oil change. I was glad as I got to see vehicle before any detailing was done, wear on tires etc. I then set up an appointment with Ezequiel to test drive and move forward on purchase. The vehicle was reserved and ready for me to drive. I handed my keys to my truck to have evaluated my Joey Abdullah. I moved forward on the purchase of a new to me truck. Both Ezequiel and Joey understood I did not need a new truck as mine was serving me well. I knew what I had and Joey knew what he had and needed for a fair trade. I had a number in my head I wanted or I would walk. There was no back and forth. Joey came to we discussed and he made me an offer. It was what I was wanting to get for my truck. No I did not tell or indicate to either of them what I wanted to get. I appreciated it as I do not like game playing and back and forth as I just want to sign the paperwork and get my keys. Once the deal was made I went to the Finance Department where I was helped by Dylan Tanos. He took a little info from me and started the process. While he did his research to get me the best rate, I went to clean out my truck and move into my new to me truck. Once I was done the explaining and signing began. Dylan got me a great rate especially for a used 2015 vehicle. He knew I was not interested in any "fluff" protection or insurance. He did offer me a warranty protection (at my request) and explained all the options they had. I typically take no extended warranties or other protections, but with very low miles (29835) and the fact I keep my vehicles for a long time I decided to go with a package that fit my needs. Dylan was very informative and explained and answered all my questions. There is nothing fun about signing and reading numerous needed documents, but Dylan kept the process efficient and as painless as possible. The next working day I was reached out to by all Mangers from the General Manager, Sales Manager and Service Manager. Yes I know these can be "canned emails", but each gave me their personal cell numbers. I do not plan on using them but shows the confidence and there desire to maintain excellent Service. I did have a little issue with truck. I contacted Ezequiel and he set up an service appointment for me. This was resolved to my satisfaction. This is why I waited to complete this review, before making a broad statement about dealership. I would not hesitate to recommend Toyota of Cleveland for anyone's next purchase. New or Used the sales team was a head above the multiple dealerships I have personally worked with. Thank you to all who helped in the buying process! More

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I'f you're looking for the BEST Toyota dealership look no further! We all know that feeling when you show up and it's just vultures waiting in the wings! The pecking order is real. This is NOT that dealershi further! We all know that feeling when you show up and it's just vultures waiting in the wings! The pecking order is real. This is NOT that dealership! I had recently left a vulturous dealership (wont name names) that very clearly was driven by dollar signs and not customer service.... they didnt listen to what we really wanted and were throwing whatever they could at us instead of listing to us. Thankfully a friend recommended Rodrigo at Cleveland Toyota and he was fantastic! Everyone was friendly and accommodating even though I was Rodrigo's customer, EVERYONE was helpful and worked as a team to get us the best deal! Faith restored! Proud to be a first time Toyota buyer, they will he getting our business from here on out! More

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