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Joe Rogers
Joe Rogers | Page 43
Assistant Service Manager
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
456 Reviews
Dealership Experience
24 yrs
Industry Experience
24 yrs
456 Reviews
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456 Reviews of Joe Rogers
April 18, 2018
Always a good experience I always feel well taken care of at Metro. I've been going there long enough that the service managers know my name and are always kind and do their I always feel well taken care of at Metro. I've been going there long enough that the service managers know my name and are always kind and do their best to get me the best deal. I'm a teacher so I'm always looking to cut corners where I can, and they are always honest about what really needs to be done. This past time they looked at my usb port for no extra charge and gave me a new USB cord. This was much appreciated! It is also always a comfortable waiting area experience. There are spaces to work if you need to get stuff done while there. Thank you Metro! More
by Emma
Verified CustomerOther Employees Tagged: Scott Barrier, Dominic Theodore
April 18, 2018
They always take good care of me My care is a 2005. I have had every oil change, maintenance service and repair done at Metro Toyota simply because they take good care of me. I have h My care is a 2005. I have had every oil change, maintenance service and repair done at Metro Toyota simply because they take good care of me. I have had my favorite service advisers over the years. Some have relocated, retired or left the business. However, my current favorite adviser, Joe Rogers is the best. I can call him and he assures me that I will be taken care of because he knows that my job requires travel. If a repair will take long, I am offered a rental. I am always given options and advice as to the best direction for me to take. I appreciate the thoughtfulness and time invested in making sure I am happy when I leave the well-maintained waiting area. More
by DJONES9028
Other Employees Tagged: Maggie Colan, I also worked with Jeff (relocated), Emma (retired), Liz (sales, who sold me the Forerunner in 2005).
April 18, 2018
Convenient and friendly service I really appreciate the early morning appointments, online scheduling and comfortable waiting area. Service was speedy and reasonably priced. I am v I really appreciate the early morning appointments, online scheduling and comfortable waiting area. Service was speedy and reasonably priced. I am very happy with my certified Tacoma and will continue to return for service. More
by BJ
April 17, 2018
Great experience I've worked with Metro for years and especially Chris Ollar, who has made the leasing experience simple and easy. He's courteous and there's never any I've worked with Metro for years and especially Chris Ollar, who has made the leasing experience simple and easy. He's courteous and there's never any pressure. More
by Chuck527
Other Employees Tagged: Chris Ollar , Maggie Colan
April 14, 2018
Quuck, pleasant waiting room. In the past when I took a car to a gas station for an oil change, they always found something that needed to be fixed immediately. I feel that if Metr In the past when I took a car to a gas station for an oil change, they always found something that needed to be fixed immediately. I feel that if Metro Toyota said something needed attention, they were not trying to scare me. More
by MLM218
April 14, 2018
Amazing service I really like this dealership. Although this is my first time leasing here I highly recommend Metro Toyota. The service is great, Ramona was my dealer I really like this dealership. Although this is my first time leasing here I highly recommend Metro Toyota. The service is great, Ramona was my dealer, and everyone makes you feel very welcome. The employees are very interested in your comments or concerns. I will definitely be leasing my next vehicle here! I cannot say enough nice things about Ramona and Berry. Again I highly recommend buying or leasing your next vehicle here, thank you Metro Toyota!! More
by ERICAGREGG271
Other Employees Tagged: Barry Greenfield, Ramona Plumlee
April 12, 2018
general maintenance It took over 2.5 hours for a tire rotation and a noise check, even with an appointment made ahead of time. And I wasn’t notified when my vehicle was d It took over 2.5 hours for a tire rotation and a noise check, even with an appointment made ahead of time. And I wasn’t notified when my vehicle was done. I had to go check myself. More
by ToyotaDriver123
April 10, 2018
Metro customer for over 30 years Online scheduling is a breeze, everyone is always courteous and professional, service performed on vehicle explained thoroughly, extra customer servic Online scheduling is a breeze, everyone is always courteous and professional, service performed on vehicle explained thoroughly, extra customer service given in the form of discounted price for rental car (because it was needed for a short period of time) Metro is the only dealer from which to buy and service my Toyotas! More
by drod84
April 04, 2018
Safety recall and other maintenance work The service employees were pleasant and attentive. Every action with the car was carefully explained. The refreshments were fresh and varied. The wai The service employees were pleasant and attentive. Every action with the car was carefully explained. The refreshments were fresh and varied. The waiting room was clean and comfortable. More
by jackiek63072
April 03, 2018
15,000 miles service The service wait time and cost was reasonable. The Service Department representative was friendly and polite. I have been bringing my cars here for The service wait time and cost was reasonable. The Service Department representative was friendly and polite. I have been bringing my cars here for service for several years and will continue to do so. More
by orale2000
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