Joe Rogers | Page 42
Assistant Service Manager
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
Dealership Experience
24 yrs
Industry Experience
24 yrs
456 Reviews
Write a Review456 Reviews of Joe Rogers
May 23, 2018
Wonderful customer service Metro is very efficient with service and knowledgeable in answering my questions. They offer various services and aren't pushy. I greatly appreciate t Metro is very efficient with service and knowledgeable in answering my questions. They offer various services and aren't pushy. I greatly appreciate the shuttle service to get me to and from work. More
Other Employees Tagged: Mike Hana
May 23, 2018
One Word - Outstanding I have been a loyal customer since 2003 - new car purchase + certified pre-owned and both have been RAV4's. Everyone that I have encountered over the I have been a loyal customer since 2003 - new car purchase + certified pre-owned and both have been RAV4's. Everyone that I have encountered over the years has been very customer service oriented, courteous, attentive and knowledgeable. It is quite evident they value their customers. This is my "go to" place for all of my vehicle servicing / maintenance - they do excellent work and it's a nice friendly atmosphere. More
Other Employees Tagged: Scott Barrier, Dominic Theodore , Gary "CAP" Capper, Emma
May 16, 2018
Never disappointed I drive out of town to work 3 weeks out of the month. Having my 13-year old Forerunner running in the best shape is paramount! I am always able to get I drive out of town to work 3 weeks out of the month. Having my 13-year old Forerunner running in the best shape is paramount! I am always able to get in and out as well as get appointments when I need them...I am never disappointed. I will buy next car from here...whenever it is needed, this one is running fine with 261,502 miles! More
Other Employees Tagged: Maggie Colan, Emma who is retired but works part time is the best also.
May 15, 2018
Great Dealership for Everything I have been with Metro Toyota for over 10 years. I have recently started leasing (second vehicle) with them. Everyone from the service department, r I have been with Metro Toyota for over 10 years. I have recently started leasing (second vehicle) with them. Everyone from the service department, receptionist, and sales people are super friendly and helpfully. I had a bad experience with Sunnyside Toyota and will forever now give my business and tell friends of the great people and service at Metro Toyota. More
Other Employees Tagged: Gary "CAP" Capper, Maggie Colan
May 14, 2018
Another new lease for an outstanding Corolla Toyota product! I have given this 5 star Excellent rating because this will be my third lease with Metro Toyota for a Corolla product, which I have had excellent use I have given this 5 star Excellent rating because this will be my third lease with Metro Toyota for a Corolla product, which I have had excellent use and wonderful service for these products! I have owned a Corolla at first, and that Corolla met my needs with outstanding performance. When I leased my next Corolla from Metro Toyota, I received excellent service, and had the privilege to meet with caring service technicians and informative customer service. This latest lease was easily arranged and I was provided with customer friendly service and outstanding considerations for my experience with Metro Toyota. The customer representatives, service, and dealers bent over backwards to meet my needs and my requirements with consideration, respect, and speed of delivery for all customer questions I had. I told my family how considerate they are for the needs I had, which were different due to my busy schedules and the long hours I work. More
Other Employees Tagged: Jeremy McClish, Ramona Plumlee, Scott Barrier
May 11, 2018
Courteous and professional From arrival to departure each employee was courteous and prosaic all. Wait time was kept at a minimum for a basic express visit for maintenance issue From arrival to departure each employee was courteous and prosaic all. Wait time was kept at a minimum for a basic express visit for maintenance issue. More
May 10, 2018
Went in for an oil change and inspection I did get the oil change in a timely matter but they said that all fluids were topped off but the antifreeze was almost empty and they didn't full it I did get the oil change in a timely matter but they said that all fluids were topped off but the antifreeze was almost empty and they didn't full it even though they put on the receipt that it was filled up. I also recently put new filters in so I know they are good but the receipt said I needed a new one. I think they don't really check everything that they say they check. More
Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore , Sarah Byrne, Maggie Colan, Devin Rupert, Stephanie Talbot
May 03, 2018
quick service for flat tire (replaced) They were able to take care of me right away after tire had a piece of metal in it. we were also leaving for vacation in SC the next day. They also ch They were able to take care of me right away after tire had a piece of metal in it. we were also leaving for vacation in SC the next day. They also checked everything else to make sure it was safe for vacation. More
Other Employees Tagged: Mike Hana, Dominic Theodore
April 30, 2018
Well done! I brought my car in for routine maintenance and was greeted by both a technician as well as a tire man. They checked the wear on my tread and gave me I brought my car in for routine maintenance and was greeted by both a technician as well as a tire man. They checked the wear on my tread and gave me the complete run down. After performing the scheduled maintenance, Joe Rogers reviewed all that they did to my car and what I need to take care of. The service is great and very well run. More
April 24, 2018
FJ maintenance Effortless, quick, courteous & reliable.. I have never had any issues with scheduling or service for any Toyota I've owned since 1981. Keep up the g Effortless, quick, courteous & reliable.. I have never had any issues with scheduling or service for any Toyota I've owned since 1981. Keep up the great work! More
Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore , Sarah Byrne, Maggie Colan, Devin Rupert, Stephanie Talbot
Dealership Inventory (265 Vehicles)

