Joe Rivarola

Newins was really great when my son was looking for a used F150. They had an older one available on their website for a good price, so I left my contact info, and got a call from Victor Aparicio. We set used F150. They had an older one available on their website for a good price, so I left my contact info, and got a call from Victor Aparicio. We set up a day and time to come in and look at the truck. Unfortunately, we got a call on our way in that the truck did not shift into reverse, so they were pulling it from sales.That's why I am rating this 4 stars, not 5- thats a big thing to miss as a dealership! However, Victor was very up front and honest about the deficiency, and very apologetic. The dealership was putting it out to auction, and not trying to be shady about it. I really felt he, and the management team, were sincere, and that's why we stayed to look at two other trucks that were a little newer, but more expensive than we were looking for originally. My son absolutely loved the blue F150, the paint on it looked almost new, and it was clean inside, and mileage wasn't that high for a 2013. It was a beautiful looking truck. But we said thank you very much, and left to think things over. Fortunately we were able to work out the finances and the truck was still there after Memorial Day. We went back, took it for a test drive, and it drove like a dream. He and I were both sold. Victor and the manager, Matt, worked with us on the price, I think we got thr truck for a great price. I was very grateful for both of them working with us, seeing that my son is 17, and he was paying for this himself. The dealership even fixed the broken tail light before we picked up the truck, which was not expected, but was greatly appreciated! Despite the initial disappointment of the first truck not being available, Newins came through for me and my son. He is thrilled with his new truck, and so proud of his purchase. Everyone in the neighborhood has been complementing him on how nice it is! I would recommend Newins to anyone looking for a new or used Ford, or any other used vehicle brand they are selling. The service was exceptional, and they have been established and trusted for 85 years. On a side note, the dealership is very clean, and I was impressed that even the bathroom was extremely clean! More

by amtrinks2477 Verified Customer Verified Customer

Report | Print

I worked with Chris and Matt, they were both excellent. Both very forthcoming and knowledgeable about the process and worked with me to get the best deal possible. Both very forthcoming and knowledgeable about the process and worked with me to get the best deal possible. More

by reesetrovato Verified Customer Verified Customer

Report | Print

Newins ford was phenomenal. Kyle was great and my the process easy and enjoyable. I found Kyle to be honest and very helpful. I highly recommend Newins. Kyle was great and my the process easy and enjoyable. I found Kyle to be honest and very helpful. I highly recommend Newins. More

by douglasuss Verified Customer Verified Customer

Report | Print

The dealership is a great honest place to purchase a vehicle.The whole staff was very helpful and respectful. They treated me like family and it was a memorable experience. I would definitely recommend vehicle.The whole staff was very helpful and respectful. They treated me like family and it was a memorable experience. I would definitely recommend you consider this dealership. More

by fvalentino Verified Customer Verified Customer

Report | Print

Great dealership with great people. The atmosphere was so friendly and i didn't feel like i was getting overcharged. They were very reasonable with the time my car took and the car was The atmosphere was so friendly and i didn't feel like i was getting overcharged. They were very reasonable with the time my car took and the car was extremely clean and full of gas when i got it. More

by jordyn reyes Verified Customer Verified Customer

Report | Print

The sale from start to finish was exceptional. I would recommend Newins to family and friends. Made the experience painless. I would recommend Newins to family and friends. Made the experience painless. More

by joeliny1500 Verified Customer Verified Customer

Report | Print

Phil was amazing to work with. My whole process was hassle free from start to end . This is my 5th vehicle with Newins Ford . It is always an amazing experience. My whole process was hassle free from start to end . This is my 5th vehicle with Newins Ford . It is always an amazing experience. More

by msjean0288 Verified Customer Verified Customer

Report | Print

Xavier and the staff at Newins Ford are complete professionals. We were treated exceptionally by everyone we came in contact with. Xavier was very knowledgeable ,helpful, and patient. There was no professionals. We were treated exceptionally by everyone we came in contact with. Xavier was very knowledgeable ,helpful, and patient. There was no pressure at all. Joe and the rest of the service and finance teams were extremely helpful to us in making our decisions. When our truck came in Bill and his team ensured it was exactly what we specified and more beautiful than even we expected. We had a great experience at Newins and will continue to bring them our business. I would absolutely recommend Newins Ford for your next vehicle purchase ! More

by Leenjoe24 Verified Customer Verified Customer

Report | Print

The words buissness man pride and ford . Should not be used in the same sentence. If mentioned with this ignorant person. Oh he is however a liar, cheat and very disrespectful. I am shoc Should not be used in the same sentence. If mentioned with this ignorant person. Oh he is however a liar, cheat and very disrespectful. I am shocked that the family who owns newins has someone like this working there. More

Report | Print

WISH I COULD RATE A NEGATIVE NUMBER horrible parts and service department. No communication. Needed a part, that took a week. They told us Wednesday when I dropped the car it would be done Thursday. We service department. No communication. Needed a part, that took a week. They told us Wednesday when I dropped the car it would be done Thursday. Went in Thursday and turns out 1. the car was NEVER even looked at and 2. they ordered the WRONG PART. You would think a phone call would be in order but NO - we had to go there and ask. Now, they have to order the right part and wait for that - and there is a weekend involved. Today is Thursday and I won't have my car at least until Tuesday. I am renting a car to get around and they are not willing to give me a loaner. The car they are fixing is still under warranty so the problem is on Ford but apparently they do not care that the headache is on me. I will not buy a ford again and certainly will NEVER recommend Newins CROOKS AND SWINDLERS More

Report | Print