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Joe French
1,057 Reviews
I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
30 yrs, 3 mos
Industry Experience
30 yrs, 3 mos
Specialties & Trainings
Master Certified Service Advisor
1,057 Reviews
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1057 Reviews of Joe French
September 19, 2018
Ford Certified Warranty Worth It Transmission was acting up. Klaben towed the car to their shop, arranged for a rental at Enterprise, and rebuilt the tranny. Mycost was $107, deductib Transmission was acting up. Klaben towed the car to their shop, arranged for a rental at Enterprise, and rebuilt the tranny. Mycost was $107, deductible. More
by JASH1
Verified CustomerOther Employees Tagged: Mario Palomba
September 13, 2018
Awesome Positive experience at your service department. Joe French was courteous, knowledgeable, and professional. I was very upset when my car would not st Positive experience at your service department. Joe French was courteous, knowledgeable, and professional. I was very upset when my car would not start that morning, finally got someone to give me a jump and was advised the battery was bad. Past experience at Klaben service in Kent prompted me to drive from Mayfield hts to Kent even though I did not have an appointment. Battery was replaced and other issues addressed. I am glad my confidence in your service department made me make the right.decision! More
by Lynn Harris LYNN_HARRIS71
Other Employees Tagged: Kim Wolfram
August 31, 2018
New Car I was in the market for a new car when mine decided to give out its transmission! Louis Polos was such a great help. He made sure I left with exactly I was in the market for a new car when mine decided to give out its transmission! Louis Polos was such a great help. He made sure I left with exactly what I went in there looking for. He took time to explain everything about the car to me. I am so much happier in my Ford Escape and thanks to Klaben! More
by Psokira5
Other Employees Tagged: Richard Klaben, Louis Polos , Denise Miller
August 22, 2018
escape service Joe French is a good man who does his best to service my two Ford vehicles in a prompt manner. I would recommend Joe and Klaben Ford service to anyone Joe French is a good man who does his best to service my two Ford vehicles in a prompt manner. I would recommend Joe and Klaben Ford service to anyone. More
by JASH1
August 21, 2018
Great Service Service is the best at Klaben Ford. I've been dealing with Joe French for years and he is helpful and courteous every time. Helped me with a rebate an Service is the best at Klaben Ford. I've been dealing with Joe French for years and he is helpful and courteous every time. Helped me with a rebate and exceeded my expectations. More
by MOON9777
Other Employees Tagged: Ernie
August 18, 2018
Professional service people The entire Klaben experience is excellent with greetings and help upon arrival, clean waiting room with beverage and snacks, reading material, televis The entire Klaben experience is excellent with greetings and help upon arrival, clean waiting room with beverage and snacks, reading material, television and comfortable seating. If ride service is needed, it is arranged and provided. More
by CJRICHARDS03
August 15, 2018
Great customer service Mona and Joe always do a great job in servicing our cars. Mona and Joe do a great job in representing Klaben and I really appreciate the care they g Mona and Joe always do a great job in servicing our cars. Mona and Joe do a great job in representing Klaben and I really appreciate the care they give in their efforts. More
by train11
Other Employees Tagged: Mona Crooks
August 15, 2018
Service for oil change, tire rotation,etc Always prompt attention to my car when I arrive for my appt. xx tires , fill washer fluid,etc then I see my service agent, all handled smoothly as Always prompt attention to my car when I arrive for my appt. xx tires , fill washer fluid,etc then I see my service agent, all handled smoothly as a good many cars arrive for early morning appts. I waited in the service til my car was finished, including a car wash. Thank you for the good coffee I enjoyed while waiting. More
by MARIESCARROLL
Other Employees Tagged: Mona Crooks
August 14, 2018
works package Joe French has always been great to deal with. Notified me of the air filter needed changed. He brought the filter out to show me. Joe French has always been great to deal with. Notified me of the air filter needed changed. He brought the filter out to show me. More
by LYNN.B5724
August 13, 2018
Best expirence Everyone is always so helpful. Joe always makes sure I’m taken care of as quickly as possible and always lets me know if anything new is happening Everyone is always so helpful. Joe always makes sure I’m taken care of as quickly as possible and always lets me know if anything new is happening More
by oconnor.393
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