Joe Clemens
Joe Clemens at Sapaugh GM Country
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Joe Clemens | Page 3

General Manager

Sapaugh GM Country

1435 McNutt Street
Herculaneum, MO 63048

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4.8
172 Reviews

Dealership Experience

39 yrs, 2 mos

Industry Experience

44 yrs, 2 mos

4.8

172 Reviews

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172 Reviews of Joe Clemens

September 21, 2023

Dealership Rating
Employee Rating

Very knowledgeable about the vehicle and its features. All the staff was very polite and helpful! More

by shanna.litteken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Reagan

Sep 24, 2023

Sapaugh GM Country responded

Shanna------THANK YOU ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

September 18, 2023

Dealership Rating
Employee Rating

The sales team is the greatest but I can’t say the same thing about service. The appointments times are approximate, I am told sometimes they have to finish the cars from the prior day first and I have to More

by camsden1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 19, 2023

Sapaugh GM Country responded

Thank You ! We appreciate your business and your feedback !

August 31, 2023

Dealership Rating
Employee Rating

Always excellent service, friendly staff, great inventory and wonderful senior management. We will continue to recommend Sapaugh to friends and family More

by G77ROCK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 03, 2023

Sapaugh GM Country responded

THANK YOU ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 27, 2023

Dealership Rating
Employee Rating

We had an awesome experience with test driving and picking out which color we would love!! Rich spent a lot of time to show us the ins and outs of our new car. It was a great experience. Mike gave us More

by Jlreagan1125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 30, 2023

Sapaugh GM Country responded

Thank You ! Our staff is committed to providing each of our clients with the best automotive experience! We appreciate you mentioning Rich and Mike they are the Best and they are a Blessing to our company ! Thank You for your Business and we look forward to serving you for all of your Automotive needs ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 12, 2023

Dealership Rating
Employee Rating

Everyone treats you like family. Nothing but praise for Sapaugh motors! Thank you, Joe Clemens More

by Cpat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 15, 2023

Sapaugh GM Country responded

THANK YOU ! We always want to hear back from our clients and we're glad you had such a positive experience with us and we look forward to serving you for all of your Automotive needs! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 11, 2023

Dealership Rating
Employee Rating

The entire process from Rich Konold, to Ben for my trade in, to Mike Reagan in finance only took just under 2 hours. I was very pleased with all of them, as well as how clean the dealership is. More

by Sox Guy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2023

Sapaugh GM Country responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

July 14, 2023

Dealership Rating
Employee Rating

Amazing people, amazing atmosphere and just all around very nice and joyful will definitely keep going there. More

by fraelichj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben McFarland, Greg Beye , Jakob Fraelich

Jul 17, 2023

Sapaugh GM Country responded

Thank You ! We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

July 08, 2023

Dealership Rating
Employee Rating

DIDNT GET ALL THE INFORMATION UP FRONT. HAD TO CALL THE OWNER, WHICH HASNT RETURNED MY CALL. I WONT SHOP AT YOUR LOT & FORGET ABOUT THE (3) REFERRALS I WAS GOING TO GIVE YOU. MY CRV WASNT C More

by darcistarz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kevin Leitterman, Brandon Ziegler , John Wilson

Jul 08, 2023

Sapaugh GM Country responded

Thank You for your feedback!

June 18, 2023

Dealership Rating
Employee Rating

The Sapaugh dealership gives me outstanding sales and service for a new car purchase and service More

by junefo7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 20, 2023

Sapaugh GM Country responded

THANK YOU ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 19, 2023

Dealership Rating
Employee Rating

I always purchase my vehicles from Sapaugh and use their service department. Just disappointed in the decision not to transfer my 5 year service agreement to my 2024. I was told it was tied to the VIN which More

by thillicpc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 19, 2023

Sapaugh GM Country responded

WOW ! Tracy I am surprised at the review! We appreciate your business and loyalty the one star surprises me ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 19, 2023

thillicpc responded

Joe I apologize. That 1 star for Sapaugh should not have happened. The 1 star was strictly my disappointment on no response from Dave and no resolution

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